Managed IT

Our Managed IT service allows clients to offload the management of their day-to-day computer, server, and networking support to our team of professionals.  With packages ranging from complete management to a customized all-a-carte service selection, we will build to suit your needs.

Service Highlights -
  • Modular services to suit your needs
  • Team and skill-set augmentation for short and long term projects
  • Support for all facets of Information Technology
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Managed Services:

Desktop Support
469+
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Server Administration
852+
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Network Administration
356+
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Managed Backup
753+
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Desktop Support

Desktop support covers the typical day-to-day operation of your users’ desktops, laptops, printers and personal devices.  Our team can fully manage your systems including user support, virus removal and prevention, spyware removal and prevention, operating system upgrades, updates and migration, driver upgrades and software installs.

  • 24/7/365 one-on-one chat and phone support
  • Desktop security monitoring and logging
  • Systems engineering and purchase support

50 desktop technologies, platforms, systems and software we're familiar with:

Adobe Acrobat, Adobe Dreamweaver, Adobe Illustrator, Adobe Photoshop, Adobe Reader, Android, Autocad, AVG Internet Security, Avinode, Citrix, Correl Word Perfect, Dropbox, Efax, Epop, Firefox, Googe Apps for Work, Google Apps for Business, iCloud, iPhone, iPhoto, Keynote, LogMeIn, Lotus Notes, Mac OSX, McAfee, Microsoft .NET, Microsoft Access, Microsoft Excel, Microsoft IIS, Microsoft Internet Explorer, Microsoft Office, Microsoft Outlook, Microsoft Powerpoint, Microsoft Visio, Microsoft Visual Studio, Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows Vista, Microsoft Windows XP, Microsoft Word, Norton, One Drive, Rockwell Collins FOS, SchedAero, Skype, VNC, VPN, Windows Phone, WinSCP, WinZip

Server Administration

Server administration covers the day-to-day management of your server infrastructure.  This includes your physical and virtual environments.  Our server administration services include admin support, virus removal and prevention, spyware removal and prevention, operating system updates, upgrades and migration, database administration, email server administration, Active Directory administration, DNS administration.

  • 24/7/365 one-on-one chat and phone support
  • Server security monitoring and logging
  • Systems engineering and purchase support

50 server technologies, platforms, systems and software we're familiar with:

Active Directory, Amazon AWS, Apache, AVG Internet Security, Avinode, Bash, Chef, Clonezilla, Cloudberry, Debian, DNS, Dyn, Google Apps for Business, Google for Work, HA Proxy, IIS, IPSEC, IPTables, Kapersky, Linux, LogMeIn, Lotus Domino Server, MAC Mail, McAfee, Mongo, MSSQL, MySQL, Nagios, NGinx, Norton, OSSEC, PHP, PHP Admin, Putty, Python, Quickbooks, RedHat, Rockwell Collins FOS, Rsync, SSH, Symantec, Tenable Nessus, Tomcat, TortoiseSVN, Trackvia, TrueCrypt, Ubuntu, VNC, Windows Server, WinSCP

Network Administration

Network administration covers your networking infrastructure.  Including wired  and wireless routers, switches, hubs, wireless access points (WAP), wireless bridges, wireless repeaters firewalls, intrusion prevention and detection devices, load balancers, and the physical cabling and virtual interconnection of your networks (VPN).

  • 24/7/365 one-on-one chat and phone support
  • Network security monitoring and logging
  • Network engineering and purchase support

50 network technologies, platforms,systems and software we're familiar with:

802.11, 802.3AD, Amazon AWS, ARP, Bridging, Cat5e, Cat6, Cellular, Checkpoint, Cisco, Clustering, Cradlepoint, Digi, Dlink, DNS, Domain, Engenious, Fortinet, HA Proxy, HP, IBM Proventia, iDigi, IPConfig, IPScan, IPTables, Juniper, Linksys, Linux, Nmap, Nokia, OSSEC, PFSense, PIX, QoS, RedHat, Registrar, Routing, Sarian, Scanning, Sniffing, Snort, Sonicwall, Spiceworks, Sputnik, Tenable Nessus, Trunking, Ubuntu, VLAN, VLAN Tagging, Workgroups

Managed Backup

Managed backup covers all aspects of your data protection and availability.  From disaster recovery to uptime during natural disasters.  Our team will help you plan for all situations and ensure your data is reliable, available and secure.  We offer solutions for file, database, full system imaging and barebones recovery.  We will work with you to develop a backup strategy, implement the plan, then monitor it 24/7/365.

  • 24/7/365 one-on-one chat and phone support
  • Backup monitoring and logging
  • Backup system engineering and purchase support

50 network technologies, platforms, systems and software we're familiar with:

Acronis, Archiving, Array, Backup Exec, Bare Metal, Bits, Blocks, Business Continuity, Clonezilla, Cloning, Cloud, Cloudberry, Compression, CRC, DD, Deduplication, Distributed Files, Drives, Drobo, Dropbox, Encryption, Failover, Glacier, Hash, High Availability, Hot-Backup, Hot-Swap, Imaging, Library, Linux, LogMeIn Backup, Mongodump, MySQL Dumps, Partimage, Partitions, RAID, Redundancy, Replication, Rsync, S3, Snapshots, SSD, SSL, Syncronization, Tape, Teracopy, Ubuntu, Vmotion, Western Digital, Write Blocker