Co-Managed IT Support for Busy Internal Teams
Your internal IT team is pulled in a million directions, and day-to-day IT issues keep getting in the way of the work that moves your business forward. We're here to help.
Even tech-savvy businesses outsource part of their IT operations. A co-managed IT partner relieves the pressure and frees your in-house team to focus on strategic IT projects.
Book a Free Strategy SessionWhy Teams Bring in a Co-Managed Partner
- IT is complicated: it’s unrealistic to expect one or two people to master networking, backup and disaster recovery, compliance, cybersecurity, email monitoring, infrastructure, and cloud management. Why depend on a few when you can have an entire team for a reasonable price?
- Instant technical support: 93% of tech support calls are answered instantly, and 100% of messages get a call back in less than 15 minutes. No more waiting on one person who’s at lunch, in a meeting, or out of the office.
- Peace of mind: a full team of technicians monitors and maintains your IT infrastructure and stands by to troubleshoot, so nobody has to track anybody down.
How Co-Managed IT Support Benefits Your Business
Co-managed IT support pairs your in-house team with an external managed IT services provider. Technology changes fast: skills that were current at hire can lag within a year, and replacing staff takes a far greater toll than supporting them. Co-managed IT services let you keep the team that knows your business and give them enterprise-grade backup.
Here’s what a reliable co-managed partner adds to your in-house team:
- Reduced workload and increased efficiency
- Improved skills and available resources
- 24/7 IT support coverage
- Cost-efficient, reliable service
- Expert IT department training and development
- Effective IT business solutions
How to Find the Best Co-Managed IT Support Provider
Looking for a co-managed IT services company in Orlando? Follow these steps to choose the right partner.
- Define your business goals. It’s about more than having the best technicians; their skill sets must align with your company’s needs and operations. Get clear on what you want to accomplish before you start searching, and the right fit becomes much easier to spot.
- Research and gather recommendations. Once you know which services you need, compare providers on customer service, IT support, location, service offerings, and technology. Recommendations from other businesses say a lot about the real value behind a polished website.
- Build the relationship first. Don’t settle for what’s listed online. Talk with the provider, ask the right questions, and request a demo or trial run where one is offered. Direct conversations surface the red flags a well-built website can hide.
- Plan the migration. Moving to a co-managed model needs a clear transition plan that both parties confirm, plus backup and disaster recovery coverage in case something goes wrong. Done right, the switch supports your internal IT department instead of disrupting it.
- Develop the IT strategy. Your technology needs deserve the same rigor as your administrative operations. We help your in-house team build and execute an IT strategy that aligns cloud solutions and services with your business vision and goals.
Ready to Give Your Team Real Backup?
Make the right investment in your internal IT team. One quick conversation shows you exactly where co-managed support would help most.