Cyber Command managed IT services team supporting businesses with co-managed IT support and improved technology operations.

Provide your Team Support
Co-Managed IT Support

Provide your Team Support

We know that your busy internal IT team is often pulled in a million directions, and can struggle to deal with the day-to- day IT issues that impact your business. We’re here to help.

Even tech-savvy businesses often choose to outsource part of their IT operations. Working with a managed IT partner can relieve pressure and free your in-house team up to focus on strategic IT projects.

IT is Complicated

It is unrealistic to expect 1-2 people to have a complete understanding of networking, backup & disaster recovery, compliance, cybersecurity, email monitoring, infrastructure, cloud management, and the list goes on.

Why depend on a few when you can have an entire team for a reasonable price?

Get Instant Technical Support

93% of tech support calls are answered instantly and 100% of messages get a call back in less than 15 minutes!

Why have someone for only 8 hours a day? Except when they’re off to lunch or working on something else — maybe they’re out of the office for personal reasons. Why chance it?

Get Instant Technical Support

How convenient would it be to have a team of technicians support and troubleshoot your network problems without needing to track anybody down?

Your managed IT department is on standby to tend to your every need, monitor and maintain your entire IT infrastructure and provide you peace of mind.

How Co-Managed IT Support can Benefit your Business

Co-managed IT support is when you partner with an external managed IT services provider to supplement your internal in-house team. There is a constant need to stay on top of your game, especially concerning the managed IT services side. While your in-house team of employees might have the skills you need when they were hired, changes in technology strategy and advancements can place them at a disadvantage in less than a year.

Going out to hire more employees or replace the current team of employees takes a greater toll on your business than you realize. However, with the benefits of reliable co managed IT services, you can retain your IT team committed to your business goals and give them all the support they need with the benefits of a reliable co-managed service provider.

Here are a few ways an in-house IT team can further help your business or firm:

Reduced workload and increased efficiency
Improved skills and available resources
IT support 24/7, depending on your service provider

Cost-efficient and Reliable
Expert IT department training and development
Effective IT business solutions

Co-managed IT support systems can be a great and secure way to protect and provide your in-house team and systems with the help they need to be efficient, effective, and successful. If you’re considering partnering with an external IT and systems provider, do your research well and choose the one that best aligns with your business goals and technology needs.

How to Find the Best Co-Managed IT Support Service Provider

Is your in-house IT team overwhelmed by the technology-related tasks at the company? Do they need to gain the necessary skill sets to tackle certain key issues or scale up the company digitally? Then a co-managed IT desk support by system is just what you need. With a co-managed desk support service provider at your service, your in-house team can work with an external team of IT professionals to keep your business’ technology up and running.

Here are a few important steps to take to find the perfect co-managed IT services company in Orlando.

What are your Business Goals?

It is about more than just having the best technicians. It comes down to ensuring their skill sets align with your company’s needs and operations. What role will they play in your everyday activities, and how will they help your business scale digitally? These are very important questions that you should ask from time to time. Before surfing the net to find the best co-managed IT services provider, you should look at your current business goals and objectives to align yourself properly for the best value. A clear idea of what you want to accomplish will help you find your business’s best co-managed service provider.

Research and Recommendations

Looking for an MSP is easier once you know what services you want for the management and security of data for your business. You can then research managed IT service providers that offer those much-needed services. You will want to check for customer service, IT support, location, service offerings, available equipment, and technology.

A good way to cut to the chase and get a good IT service provider with half the time spent is to have your ears out for recommendations. These go a long way and say a lot about the value you will get from the co-managed service. If you do not find one that meets your needs, you can look for one that offers customized services to suit your business needs and objectives.

Establish a Relationship with Desk Support

Don’t just settle for what you see listed on the website; build a relationship with your soon-to-be business partner in the managed IT services area. Co managed IT service providers have the means by their various services by which you can contact them to smooth things over and discuss your specific needs before signing a contract.

Here, you spot any red flags a well-built website can cover by asking the right questions and listening to the right details. You can request a demo or a trial run if they have a software offering with their service. By establishing contact and a relationship with them, you can ensure that both parties are on the same page regarding your business.

Migration

Here is where you begin to move from whatever system is already in place to a co-managed IT service system. If this step of migration is not done properly, it can take a negative toll on the internal IT department of your company, so a backup plan is necessary. Ensure both parties know the transition plan and confirm it suits both .

The transition plan will include developing critical steps and a clear pathway to ensure everything runs as it should before, during, and after the transition. It will also include a backup security and data, and disaster recovery plan, and a comprehensive crisis mitigation disaster recovery system to protect everyone if something goes wrong.

Develop IT Strategy

Your technology needs are valid and just as important as your administrative operations. A proper planning and strategy plan is vital for effective implementation and execution of various cloud solutions and services. Let us help your in-house team assemble and implement that effective IT strategy that will make a difference in the success of your business operations. Our expert cloud services team is here to help you with comprehensive IT strategy solutions and execution framework to help your in-house team align and implement various cloud services with your business vision and goals. Make the right investment today and hire our Orlando co-managed cloud services today!