9 Benefits of Managed Cloud IT Service

Cyber Command

2 years ago

Almost every company has to include technological solutions in their operations, no matter the industry. Once you get past a few employees, it makes sense to set up a tech department that manages your website, your employees’ IT issues, and your customers’ requests. However, setting up a whole department is very expensive, which is why more and more companies employ a cloud IT service. Cloud services can provide the same benefit at a reduced cost.

Because they are external and serve many small businesses at once, managed IT departments are able to operate 24/7, so your employees and customers never have to wait for help. What’s more, the security is always updated, and your data is safe even in the event of a disaster. Because the infrastructure is already there, you won’t have to pay to set it up. Read on to find out why so many small companies are choosing managed IT services.

9 Benefits of Managed Cloud IT Service

1. You Can Save Money

The most important benefit of a managed IT service is that it is a much more affordable option than setting up a whole department. Because many companies have diverse IT needs, they need several specialists who can deal with various aspects of the technology they use. This means that one or two employees wouldn’t be enough, and businesses would have to set up a large and costly team.

When you use a managed IT company, you can access a similar type of service at a much lower cost. What’s more, your finance team won’t have any trouble budgeting for your IT services because the fee is fixed. Therefore, you know exactly how much you’ll pay for the next few months or even years, and you don’t have to worry about unexpected maintenance expenses or the increasing cost of employees and equipment.

2. Cloud Services Are Extremely Secure

Cyber attacks have been a problem for businesses for decades. If you store sensitive client information or you have proprietary technology you don’t want to share with the wider community, you have to take measures to safeguard your data. But unfortunately, hackers develop new ways around these safety barriers all the time, and technology that was completely secure a year ago might no longer be adequate today.

When you book a strategy session with an IT professional, they can analyze your current safety measures and let you know whether you’re at risk. If so, you should consider signing up to a cloud service. Here at Cyber Command, we implement a security model that is powered by AI and machine learning and provides several layers of security. Updates are automatic, so you don’t have to worry about whether your business is still protected.

3. Your Employees Can Focus on Their Strengths

Many small businesses have 1-3 IT employees who have to perform all tasks related to technology, including IT support, customer service, and website management. This can be a problem because not every employee specializes in all those fields. For companies with a small IT team, we offer co-managed services that split the tasks between your employees and our professionals.

Co-managed services allow your employees to focus on their strengths, which might include solving issues related to your specific area of business or working on creative tasks. They will no longer have to worry about customer service and other more general tasks, which can be taken over by our team. If you have a small IT department and would like some additional help at a low cost, you should book a strategy session with our experts today.

4. Everyone Benefits from 24/7 Support

Small companies with just a few employees often have limited working hours. If a fellow employee or a customer needs support, the IT team might not be available, especially if the request comes in during workers’ lunch breaks, after hours, or on the weekend. This can cause costly delays and reduce the reputation of the company.

When businesses start using a cloud IT service, they no longer have this problem. At Cyber Command, we offer 24/7 support 365 days a year, so your customers and employees never have to wait to receive help. As a result, your company can benefit from speedier operations, and you’re likely to receive a much better customer service rating.

5. You Are Covered Wherever You Go

Cloud services are virtual, and Cyber Command can serve businesses all over the country. While this might not be relevant to you at the moment, it could be important if you decide to expand in the future. Our packages are flexible, and if you’re planning on adding another office or business location, you can let us know, and we can give you an updated quote.

That way, you don’t have to switch companies or go through the hassle of setting up an additional IT department at your new location. What’s more, we will already know your business, which saves you a lot of time because you won’t have to explain your company and industry to new people. You can simply inform us about the changes to your company, and we will let you know what kind of remote and onsite support we can offer at your new location.

6. The Onboarding Process Is Simple

Aside from the fact that it’s expensive, onboarding a whole new IT team takes a lot of time. You’ll have to set up each employee and introduce them to the tasks they have to complete. In contrast, our onboarding process is much simpler, and it can be completed within a few hours. You will start by booking a technology strategy session with one of our experts. At that time, we can discuss your company’s needs and figure out a way forward.

Depending on your individual situation, you might prefer an all-virtual service, or you might need some onsite staff to help your employees and customers. In addition to discussing your options, we will also let you know what the cost of our services are. We always aim to be transparent from the start, so you can make the decision that best fits your company.

7. You Can Recover Data after a Disaster

How would you be able to deal with a fire or flood at your business location? Would all your customers’ data be lost because it’s stored on your computers, or would there be a way to retrieve it? And what would happen if an employee inadvertently installed a virus on your computer? Issues such as these, which put customers’ sensitive data at risk, put companies out of business every day.

However, if you have managed IT services, such incidents won’t be disastrous because there’s an easy way to recover your data. Everything is backed up on the cloud, so you’ll never have to worry about becoming the victim of ransomware or losing your data in an accident. This provides you with a lot of peace of mind and allows you to conduct your business without worrying about disasters.

8. No Infrastructure Costs

When thinking about setting up an IT team, you might focus on the cost of hiring several employees. But this isn’t the only expense you should consider. Instead, you should also think about the infrastructure you’ll need to run a fully functioning IT department. You’ll have to hire extra space for every employee to work in and specialized equipment to maintain your own servers.

What’s more, servers can break down, and repairing them represents an additional, unpredictable business cost. A managed, cloud-based IT department is a much safer bet because you won’t have to set up any of your own equipment, and you’ll pay a fixed monthly amount. When your servers have to be repaired, Cyber Command will take on the cost, and you won’t have to pay extra.

9. You Can Compete with Larger Businesses

Larger businesses have several advantages that make it easier for them to attract and retain customers. They are big enough to take advantage of economies of scale and therefore obtain goods and services at a reduced price. As a result, they can offer customers a cheaper price than small businesses. Using a managed IT service means pooling your resources with other SMBs, which allows you to benefit from a similar economy of scale.

Because there is 24/7 assistance, your customer service will be just as good as the service offered by larger businesses. What’s more, your managed IT company will monitor your network and make sure it stays up. You’ll experience much less downtime, which further improves your customers’ experience and prevents you from losing a lot of money due to interruptions to your production process.

A cloud IT service is the optimal choice for a small company because it reduces the cost, increases the availability of support staff, protects businesses from cyber attacks, and provides flexible support. Send us a message at Cyber Command to find out more about our cloud services. We offer 30-minute technology strategy sessions, during which we analyze your company and help you identify areas for improvement.