How Long Does It Take to transition to Cloud Computing Strategy?

The cloud environment is the internet. It is that remote location where information and data are stored as well as easily accessed. in the past times, data is stored in physical files and folders.

These mediums of storage were prone to a lot of accidents and mishaps. One fire department fire and information is lost. some companies decided to make duplicates of crucial data which was not very cost-effective.

Along the line came the advancement of information and new technology which brought along with it the earlier generation devices which utilized electronic systems to analyze, process, organize and store data. all information is kept on a hard drive.

While this was a major leap for information technology, it did have its setbacks like a hardware crash, equipment damage, and single server issues for large companies.

The cloud costs remains the most cost-effective and efficient means of data storage accessible to anyone and everyone any day and anytime. Information uploaded to the cloud is much easier to organize, analyze and store for a longer time.

Many IT-based companies began to see the importance of migrating to the cloud. However, asides from IT companies, other establishments, and older businesses should consider migrating to the cloud.

What is Cloud migration

Integrated services

The cloud migration process is a set of procedures taken to move data and information from hardware or software to the internet storage base which is the cloud. This migration process covers applications, data, and processes.

Is moving to the cloud a good idea?

Cloud storage can save money by reducing costs at an economical price by using cloud storage for backup without requiring the need for infrastructure. Increasing amounts of companies move their infrequent access data (archiver data) to cloud storage to comply with regulatory requirements. If the business needs a cloud-based solution to meet its challenges, then you should plan a mid-shift and go-live.

Deploying a Cloud Computing Strategy?

Most IT professionals use at least one public or private cloud—and on average organizations use almost five clouds in managing their different data systems, processes, workflows, and applications.

It could make it possible that most companies could use an online ERP platform for back-office operations, and also a web app for marketing and sales automation that could manage e-commerce and other front-office operations. Most business functions are moving into the cloud.

A medium project involving migrating email and document management can take 2-4 months. It can take 6-24 months to set up more complex server setups and configure cloud-native services.

Companies move to the cloud at different rates. An application migration timeline, for instance, includes planning the migration progress rate, training staff, and modifying applications to facilitate deep cloud integration. Each organization will accomplish these steps at its own pace.

In some cases, it may be necessary to migrate all or part of your data and applications to the cloud quickly. For example, many companies accelerated their cloud migration process in 2020/2021 to support remote working, online transactions, and online data storage.

What Are the Benefits Of Migrating To The Cloud?

What Are the Benefits Of Migrating To The Cloud?

Global cloud computing revenues will grow from 2020 to 2022. Cloud adoption dominated IT spending during pandemics. Why are cloud migrations becoming more widespread? That’s a good question and we have several good answers for that as well. For starters, buying and running hardware on-premises is an expensive task.

Cloud-based service providers handle the bulk of maintenance tasks that occur in the cloud, including servers, performance, platform updates, and hosting. The cost of running, managing, or maintaining cloud platforms is minimal. Cloud computing is available at very competitive rates, resulting in greater IT costs.

The key factor in choosing Cloud Migration is the business value. It is important to align application development with business objectives and outcomes. Once this goal and objective are defined, it is very easy and economical to create an effective plan. You have to know how many apps move into the cloud.

A good way to determine the infrastructure you’re looking for is to identify how the Cloud environments will work for your application. Nonetheless, the migration isn’t profitable for most users and some apps require riskier or more difficult moves.

What Are Some Benefits of Cloud Migration?

What Are Some Benefits of Cloud Migration?

There are numerous benefits based on premise of a successful transition of a company to migrate to the cloud. Below are a few you’ll want to consider.

1. Application modernization

Providing services in the cloud requires you to make infrastructure components cloud-compatible. There are several cloud computing best practices that your company needs to meet to achieve seamless operations in the cloud. It can help make your digital transformation seamless. Companies with inflexible architectures will hinder a smooth transition.

Using modern data systems almost always boosts the performance of cloud-based applications, for example — which can improve your customers’ experiences. It is necessary to take note of key performance indicators.

2. Cost benefits

Buying, running, and maintaining on-premises hardware and software can be a costly affair.

The cloud provider handles most of the maintenance work on the cloud, including server performance, platform updates, and other host management tasks.

There is minimal equipment to buy, run, or maintain on a cloud platform. Cloud computing services also come at competitive prices, which translates to more IT cost savings for you.

3. Moving to the clouds sets your team free to complete critical tasks

An on-premises system requires constant care, which takes a lot of time and effort. This leads to a significant loss of productivity.

Migration to the cloud takes the burden off of your team and puts it in the hands of cloud providers who are equally or more capable. It is also less time consuming.

4. Meet customer expectations

Modern customers expect to access services at any time, from anywhere.

But the farther they are from your on-premises databases and servers, the greater the chance of experiencing latency.

Cloud computing helps customers in multiple locations access seamless services using the nearest data centers, reducing lag issues.

This can help you enhance customer experiences and open up international markets. It can also boost businesses in a new environment.

5. Enhance scalability

Today, viral campaigns can drastically change the course of your business. Cloud computing enables your IT infrastructure to adapt to spikes in online traffic, such as increased server requests from a viral campaign — without slowing down your system.

The cloud strategy makes it easier to scale up and down resources as your needs fluctuate.

6. Improve flexibility

When your core business must pivot to survive, the cloud can offer a quick and relatively inexpensive solution.

You don’t have to worry about spending more money on new equipment or what to do with no longer-needed infrastructure as a service components.

7. Support remote teams

With cloud migration, organizations can shift to a hybrid workspace that empowers distributed teams to collaborate in real time.

So, you can hire talent from around the world or coordinate team members working remotely.

8. Take advantage of continuous deployment strategies

Take advantage of continuous deployment strategies

Cloud computing is an excellent system for startups looking to launch bare-bones products.

They can use continuous integration (CI) to release additional features as they go while patching security concerns as they occur.

For larger SMBs and enterprises, migration to the cloud means system updates take minimal time to avoid significant disruptions — and that is just one example.

9. Lead your competitors

Combining these benefits gives you a competitive edge in cost savings, better system performance, team productivity, and customer satisfaction.

It can translate to new and long-term business for you. A Google cloud platform is a significant investment.

What can you do to take advantage of those benefits in the cloud?

It’s likely that you already benefit from some of the benefits of cloud computing. But what if you want to go all-in, as we see many companies do, in the wake of the new normal?

You’ll want to start by preparing a cloud migration strategy. You can do it easily when you know what to do. Here’s what to know.

What Are the Benefits Of Migrating To The Cloud?

Global cloud computing revenues will grow from 2020 to 2022. Cloud adoption dominated IT spending during pandemics.

Why are cloud migrations becoming more widespread? It’s a good reason why we need cloud migrations in our businesses. Here are some things you should be thinking about.

Cost benefits

Buying and running hardware on-premises is an expensive task. Cloud-based service providers handle the bulk of maintenance tasks that occur in the cloud, including servers, performance, platform updates, and hosting.

The cost of running, managing, or maintaining cloud platforms is minimal. Cloud computing is available at very competitive rates, resulting in lesser IT costs.

Cloud services companies can manage every upgrade and repair process, saving time and money for companies. The extra funds can be used for business development, innovation, or improvement of a product.

Defining Strategy and Developing the Business Case

Defining Strategy and Developing the Business Case

The most important factor in choosing Cloud Migration is the business value. It is important to align application development with business objectives and outcomes. Once this goal and objective are defined, it is very easy and economical to create an effective plan.

You have to know how many apps move into the cloud. A good way to determine the infrastructure you’re looking for is to identify how the Cloud environments will work for your business processes.

What Determines How Long a Cloud Migration Takes?

Application migration processes require detailed planning, evaluation, and execution. The cloud should help you make sure that all the software available for business processes is suitable.

As previously stated, cloud migration varies according to your starting position. Some applications can be easily modernized and some require adjustment.

Take advantage of continuous deployment strategies

Cloud computing is the perfect platform for startups launching basic product lines. It enables them to develop features while patching the security risks in their processes.

The move into cloud technology makes system updates easy if there is no disruption – and this is just one example.

Moving to the cloud sets your team free to complete critical tasks

On-site systems require constant attention that requires considerable work. The result is a loss of productivity.

Migrating to the cloud takes your team’s burden away from the cloud enabling them to take over cloud-hosted services.

Bandwidth and Budget Limitations

Unlike other technologies cloud services provide a lot to the consumer that is too expensive or too difficult to buy.

In any case, your functionality depends on what you are paying for. Since services vary from different tiers, only the amount you want is used and then the amount is.

If we understate our needs for a migration we will encounter problems managing data. Storage may be exhausted if critical data is viewed on the server or operating model.

What Is A Cloud Migration Strategy?

Cloud Migrating strategies can be created to enable companies to transition data from on-prem to cloud applications.

Cloud migration requires considerable time and planning. Typically, cloud migrations will always be considered the most cost-effective way to migrate to the cloud.

Cloud migrations need to be successful and compatible with different types of application code. This section describes the key components of an efficient migration strategy to the cloud.

Downtime and Network Issues

Because cloud service providers are usually remote, they require network connections to get them.

Several networks have failed including issues related to migration processes.

Network congestion could be impacted as well by the ease and rapidity with which data is uploaded and downloaded into the cloud.

However cloud providers try to guarantee 100% availability, and catastrophic failure sometimes occurs.

What Cloud Migration Strategies Exist?

What Cloud Migration Strategies Exist?

Cloud migration typically involves moving information between a website and cloud infrastructure. Typically a scenario involves the migration from a legacy system to the cloud.

Legacy systems have outdated or suboptimal components that don’t fit their purpose. They include slower servers, outdated networks, and databases that are obsolete or have been updated.

Cloud migration is also possible by changing the Cloud Computing Providers to another. It is known by some names as cloud migration.

A good way to start is to choose a cloud platform that will meet your business needs.

Cloud computing deployments have four types: public cloud, hybrid cloud, and multi cloud approach. Typically providers use the platforms as cloud service providers namely IaaS, PaaS, or SaaS for cloud computing.

Every cloud platform is different in its benefits and disadvantage depending on its needs and cloud capabilities.

Software-as-a-Service (SaaS)

SaaS allows you to download software via the Web. Though the setup process is quick and easy, the system offers less flexibility and control in its functionality. It may affect upload speeds on a cloud.

Platform-as-a-Service (PaaS)

Cloud services providers usually have hardware or software platforms as part of PaaS. The platform provides tools for development, installation, and operation. This gives you more control over your existing system, websites, and apps, and more speed.

Assess your cloud migration

When the application or data is deployed to the new system, the migration can be evaluated based on a set of KPIs. Compare new to old technology; it is advisable to compare before the deactivation of legacy applications.

It is possible to use multiple environments at the same time. This will allow you to evaluate your ability to gain the cloud advantages you aimed for. You can also demobilize legacy software when a cloud migration expert has given you approval. During this phase, you’ll upgrade your cloud environment so you can increase performance while reducing cloud expenses.

Migrate workloads from a local data center to the cloud

Install cloud firewalls for data loss. Keep the same data safe if there are any unforeseen changes needed so there are no compatibility problems. Transfer your data to a cloud service you choose. You can upload files into clouds over the internet.

Physical transmissions are likely the fastest and most securest method of transporting data to a storage facility. This can easily measure migration expenses by automating migration.

How Long Does Cloud Migration Take?

How Long Does Cloud Migration Take?

Usually, the migration of emails is 2-3 months a year. It takes six to 24 months for complex networks and servers as well as configurations of cloud-based services. Businesses use cloud services at various levels.

A migration plan can include planning migration training staff and modifying applications in a way that allows for deep cloud integration. It will prevent the occurrence of shallow cloud integration.

All organizations must achieve this at their speed. Sometimes you need to quickly migrate your data or applications to cloud services.

AWS Cloud Migration Services

Public cloud providers provide dozens of unique, robust, and secure cloud migration services. It comprises AWS migration services, AWS server migration services, snowmobiles, and AWS migration hubs.

What is the easiest workload to move to the cloud?

SaaS software is an easy-to-manage Cloud workload that can be easily integrated with the Cloud Platform. These are based on bespoke software that is hosted on a cloud-based infrastructure. Besides being easy and efficient to operate, SaaS products like iCloud and Salesforce offer scalable and flexible support.

Ways Managed IT Services Can Help Your Architectural Firm

Managed IT services involve information technology services, handled by a third party or external support team. The third party is referred to as a “managed service provider.” Managed IT services also refer to engaging the services of an expert to deal with general tasks instead of in-house staff. Vendors, like experts, can be hired based on a subscription or contract basis.

The popularity and need for managed IT services are due to the emergence of the latest tools and technology infrastructure. It is a hassle trying to stay up to date and keep your data safe; hence, the need for IT services. The managed service providers can be assigned to provide several support services and building the right IT environment while you work on keeping your business thriving.

Why you need an IT Managed Service Provider in your Architecture Firm

Running an architectural firm is highly demanding and a lot of the time can be a lot more than you bargained for just to keep the firm above water. Keeping up with the administrative and operational tasks while still trying to stay in touch with the latest technology trends is hardly possible. There are so many new developments and advancements in technology as regards businesses across all sectors.

With these advancements come higher IT demands to keep your business in tune with the latest business trends where information and technology is concerned. As a result, there comes the need for an expert support team in the IT environment with the much-needed knowledge and tools to help manage your IT related business needs.

A managed service provider is responsible for offering a wide range of IT-related services needed for the digital aspect of your architectural firm. Some IT services required by businesses include data backup, disaster recovery, business network design, and system monitoring. Others include regular maintenance of technology tools and infrastructure, keeping data safe via prevention of data loss, auditing, and analytics.

8 Reasons a Managed IT Service Provider is Essential

Managed IT Service Provider

A trusted IT partner service provider offers a variety of services that help businesses and organizations manage their technology needs. These support team services are critical for businesses to stay competitive and run efficiently in today’s digital landscape. It also allows for the business to put more attention on other administrative and operational duties while the technology aspect is fully taken care of by a managed service provider. They include:

Architecture firm cloud computing

Providing access to a network of remote servers for storage, processing, and management of data and applications.

Network management

Configuring, maintaining, and troubleshooting networks to ensure optimal performance and security.


Protecting against cyber-attacks and data breaches through security solutions such as firewalls, antivirus software, and intrusion detection systems.

Data management

Storing, protecting, and analyzing data to help organizations make informed business decisions.

Technical support

Providing assistance with troubleshooting and resolving technical issues for hardware, software, and networks.

Managed IT services

Outsourcing business IT department for day-to-day operations such as monitoring and maintenance of the IT infrastructure.


Advising on the best technology solutions to meet the specific needs of an organization.

Vendor management

Managing relationships with vendors and suppliers to ensure that the organization is getting the best value for its IT investments.

IT Services for Architects and Engineers

Qualities of a Good IT Managed Services Provider

A qualified managed IT service provider should have the following characteristics:

  • Technical expertise and certifications with a team of certified technicians having experience in various technologies and platforms.
  • Proactive approach in monitoring your network to identify and resolve potential issues before they become critical.
  • Ability to accommodate your business as it grows and adapt to your changing needs.
  • Availability on a 24/7 basis with an emergency response team to ensure your systems are always up and running.
  • Robust security measures in place to protect your data and networks from cyber threats.
  • Familiarity with and ability to help you comply with relevant regulations, such as HIPAA or PCI-DSS.
  • Communication and reporting to keep you informed about the status of your systems and provide regular reports on their performance.
  • Cost-effective and competitive industry pricing and flexible service plans that fit your budget.

Managed IT Services for Architecture and Engineering Firms

With the pace at which architecture and engineering firms are moving, there is a need for IT services for architects and engineers in every business including architecture and engineering firms. There is an increase in the complexity of processes, technology tools, and infrastructure. Software and applications programming, handling data, and everything about information technology. Dealing with the above as architects or engineers is soon to become very demanding.

Specific IT Services for Architects and Engineers

Disaster Recovery Services

Most engineers and architects deal with a lot of data, both personal or those of their clients. Often times, they don’t know how to handle or run regular maintenance for software information technology.

Poor IT manangement increases the probability of architectural and engineering firms losing their data. Hence, the need for support team IT services for architects and engineers. They help in data backup, prevention of data loss as well as internet access solutions. Thus improving the focus and overall productivity of those in question as they focus on other administrative tasks.

IT Services for Architects and Engineers

Cloud migrations

With the remote or hybrid mode currently in vogue, necessary steps must be put in place for seamless working experience. IT services providers provide for easy cloud migrations within a team. Cloud network solutions are set up to allow members of a team to operate and work anywhere. The cloud solution also ensure that secure files transfer is facilitated. The infrastructure also increase the peak performance of the team as they all enjoy support services.

Business communication and cyber security:

The rate at which cyber crime occur is alarming. No business or firm is exempted. Interestingly, engineers and architects are at more risk than those running other businesses. IT systems are required to keep data safe. They also provide improved technology tools to prevent breach of cyber security.

Benefits of Managed IT services to Architects and Engineers

IT Solutions for Engineering Firms
  1. Increased efficiency: Architects can put more attention on their core responsibilities while managed IT services handle the maintenance and management of their IT systems.
  2. Reduced downtime: Managed IT services can proactively monitor and maintain IT systems to minimize downtime and ensure that architects have access to the technology they need to do their work.
  3. Increased security: Managed IT services for architecture firms can help architects protect their data and systems from cyber threats by implementing security measures such as firewalls, antivirus software, and backups.
  4. Cost savings: Outsourcing IT services can be more cost-effective than maintaining an in-house IT team.
  5. Scalability: Managed IT services can scale up or down depending on the needs of architecture firms, which helps to ensure that technology is always up-to-date and can handle growing demands.
  6. Access to expert knowledge: Managed IT services providers have a team of experts that can offer specialized knowledge and resources that may be hard to find in-house.

Importance of IT Managed Services for Architecture Firms

An architect must also have the ability to leverage the latest technologies for the creation of quality designs, collaboration, and communications with clients. Technical support is important to architects and engineering firms to enable them to effectively work in collaboration, use virtual modelling features and remote working capabilities. Managed IT Services are aimed at architects. It offers a complete IT solution for management, monitoring and information systems for architecture firms.

IT Solutions for Architects and Engineering Firms

Architecture firms need IT support both in the field and in staff and can include a network, the provision of software, cloud services, tablets, or other devices. The use of e-commerce technology means something different for architecture firms as compared in other industries. Architects have unique technological needs and leveraging on the available technology is vital for optimal performance in this digital age.

Reasons for IT Solutions for Architecture Firms

Managed IT Services for Architecture Firms
  • Collaboration: IT solutions such as cloud based project management software and virtual meeting platforms allow team members to work together on projects from different locations.
  • Design and modeling: Computer-aided design (CAD) software allows architects to create detailed 3D models of their designs, which can be used for presentations and construction.
  • Communication: IT solutions such as email and instant messaging can help architecture firms communicate more efficiently with clients and contractors.
  • Data Management: IT solutions such as Building Information Modeling (BIM) software can help architecture firms better organize and manage project data, such as drawings and specifications.
  • Efficiency: IT solutions can automate certain processes such as scheduling, invoicing, and document management, which can save time and increase efficiency.
  • Cost savings: IT solutions can help architecture firms reduce costs by eliminating the need for paper documents and reducing the need for travel.

How Managed IT Providers can Partner with Architectural Firms to Support, Secure, Maintain, and Improve their IT Infrastructure

All IT professionals are responsible for tackling different aspects of technology needs of an engineering firm or architecture firm to ensure that the firm is fully covered digitally. All IT management service providers have a team with extensive, experienced in IT management professionals who have the neccessery resources and tools to help architectural firms manage their IT infrastructure. They are available to offer additional support for firms whose IT personnel are already in place. A specific IT provider may be asked to work with the IT team for an effective and productive work relationship that offers the best of both worlds.

Managed IT Services for Architectural Firms and Engineering Firms

IT management service providers deliver expert IT services to business owners and organizations. They also help with installation of the neccessery equipmentsoftwares needed for a seamless experience by the firm. IT management service provider softwareand hardware integration services like firewalls, routers and servers. The goal of any managed services provider is to determine what is best for your business or firm and to take on and manage the integration and utilization. Hence the firms can put more focus on other parts of their work.

Types of Managed IT Services for Architectural and Engineering Firm

Managed IT Services for Architecture Firms

Network management: Managed services likemonitoring and maintaining the firm’s network infrastructure, including routers, switches, and firewalls, to ensure that it is running smoothly and securely.

Cloud services: This can include cloud-based storage and backup solutions, as well as software as a service (SaaS) applications for project management and collaboration.

Cybersecurity: This includes implementing security measures such as firewalls, intrusion detection and prevention systems, and antivirus software to protect against cyber threats.

Helpdesk support: This includes providing technical support to employees for issues related to hardware, software, disaster recovery services and other IT-related problems.

Remote monitoring and management: This includes using remote monitoring tools to keep an eye on the firm’s IT infrastructure and quickly resolve any issues that arise.

IT Project management : This includes planning, implementing and managing IT projects such as hardware and software upgrades, network deployments, and data center migrations.

Compliance and regulatory compliance: This includes ensuring that the firm’s IT systems comply with any relevant industry regulations, such as HIPAA for healthcare firms.

IT Consultancy : This includes managed services like providing expert advice and guidance to help firms make strategic decisions about their IT infrastructure and systems.

The Best Managed IT Service Providers to Support for Growing Architecture Firms.

Cyber Command is a managed IT service for architects and engineers . Depending on the size of the company you are a professional architect with limited resources. It is not only time consuming and demanding to deal with all these problems alone, it can be expensive. Cyber Command specializes in the implementation and support of Architecture, Engineering, & Design firms. With over 80 combined years of experience in the AED community, Cyber Command aligns technology with your company’s needs in an effective and efficient manner. Our team is committed to delivering quality software solutions whose value is critical to your business.

Cyber Command knows the AED Business and the Technology that Drives it

person holding pencil near laptop computer

Cyber Command has the expertise, resources, and tools needed to support architecture, engineering, and design firms. We understand your business operates in a unique environment. Every Cyber Command employee has extensive experience supporting the AED industry and, with over 80 combined years of industry-specific knowledge and experience, we will implement the right technology to help you realize your company’s goals.

Focus solely on what matters most to you and your business. Our managed services is here to help your business grow in an efficient way by providing support to your IT infrastructure.

Why Choose Cyber Command to Help Architectural and Engineering Firms IT Needs

Architectural Firms IT Needs

Improved collaboration and communication: Technology such as cloud-based project management tools and video conferencing software allows architects to collaborate and communicate more effectively with clients, contractors, and other team members.

Increased efficiency: Technology such as building information modeling (BIM) software and automated drafting tools can help architects to work more efficiently and to produce higher-quality drawings and models.

Enhanced visualization and presentation: Technology such as virtual reality (VR) and 3D modeling software can help architects to create more realistic and immersive visualizations of their designs, making it easier to communicate their ideas to clients and other stakeholders.

Better decision-making: Technology can provide architects with access to a wide range of data and analytics that can inform design decisions and help to identify potential issues before they arise.

Cost savings: Technology can help architects to work more efficiently and to produce high quality work, which can lead to cost savings for clients and for the firm.

Key Benefits Of Cyber Command Managed IT Services in Architecture and Engineering Firms

Managed IT Services in Architecture and Engineering Firms

Effective IT management services offers many advantages in partnership between engineering firms and architecture firms. Today we’ll look at some of the advantages and benefits of hiring not just any managed IT services provider but Cyber Command IT management services.

Fully Managed IT Services

In the IT Services model, your IT services providerss manage the entire IT ecosystem, whether at the desktop and mobile level to the server, locally or cloud. Your providerswill help will implement the right technology to help you realize your company’s goals as well as deliver strategic IT initiatives to help with other administrative and operational business activities in your architectural or engineering firm.

Security Services

Of course no architect wants to compromise client information especially, architectural design. So,the easiest solution is to not risk the worst breach. You need someone who will detect any weaknesses and give you advice to protect you and your clients. Hence, the need for a trusted IT management service provider. A reliable IT management service provider like Cyber Command can act as a Virtual CIO to ensue your firm’s technology efforts and spend align with your business goals. We provide experienced oversight for all your information technology needs.

cyber Security Services

Enjoy Qualified Managed IT Service with Cyber Command

  1. Proactive maintenance: We can proactively monitor and maintain your IT infrastructure, which can help to prevent issues from arising in the first place.
  2. Expertise: Our IT service team have the expertise and experience necessary to effectively manage and troubleshoot a wide range of IT issues, which can save you time and money.
  3. Scalability: Cyber Command can provide the resources and support you need to scale your IT infrastructure as your business grows.
  4. Cost-effective: Outsourcing IT management to a managed service provider like Cyber Command is a lot more cost-effective than hiring in-house IT staff, as you only pay for the services you need.
  5. Compliance: Our managed IT service providers help organizations to stay compliant with various regulations.
  6. Business Continuity: We can help organizations to maintain business continuity, by providing disaster recovery and business continuity solutions to ensure the availability of critical systems and data.

Stay Focused on Moving Your Firm Forward with Cyber Command

worm's view of glass high-rise building

At Cyber Command, we take care of your information and technology needs, keep your information secure and ensure your hardware runs optimally. With our valuable services, you get to focus on the crucial things that will keep the business thriving.

Leading Your Business to Success: The First 8 Questions to Ask Before You Hire Managed IT Services

A managed service provider (MSP) is usually a third-party service that helps both business and end users by delivering IT services such as networking, infrastructure management, application, and security.

The job of a managed service provider is to handle development services daily, allowing customers to focus on improving their services rather than stressing about combining a variety of disconnections or system malfunctions, which are becoming more common among large corporations, smaller and medium-sized businesses, non-profit organizations, and governments.

How Do We Find The Right Managed Service Provider?

Technology is always improving. Despite advancements in software, hardware, and communication that can provide benefits and possibilities that were unimaginable even a few years back, this fast growth poses a significant challenge to company owners.

Whether you’ve just started your own business or run a well-established small or mid-sized one, how you handle your data, networks, computers, and other technology may determine your organization’s success.

Every action you take affects your organization, but few are more critical than choosing which potential MSP to work with.

Investigate a managed IT service provider and request a reference

This critical approach also applies to the IT company while searching for an MSP.

Since you anticipate sensitive and critical data passing via the managed service provider system, you want them to have a stellar track record.

You may instantly obtain information by visiting the MSP’s website. You may also look at important facts such as how long the service has been in business. You may also access other information, such as former and present clients.

Examining prior clients with current clients might provide insight into the company’s client growth.

Analyze the position of the Managed service provider

Just as an MSP may provide help remotely, in some cases, having a in house provider to help your technical staff carry out some essential tasks is crucial.

For illustration, if you want immediate onsite assistance, having a local supplier means you can arrange for someone to help you quickly with data management services or offer customized solutions like cloud services and disaster recovery.

Furthermore, having a nearby service provider might be advantageous in terms of local legislation that regulate your organization. As a consequence, users can find it easy to comply with any local government compliance procedures and laws.

Overall, having a service provider near you is an extra benefit in terms of service and assistance. Because technology may be unexpected, you may require twenty four hours onsite help for disaster recovery.

Hire an MSP that understands your work

Your managed IT service provider must be have neccessery experience in the area and must understand regulatory compliance requirements either as an individual or IT company.

Your specific firm’s IT infrastructure is critical your choice managed service provider must be able to remedy service issues remotely or physically.

They must be able to deal with data centers across a multi tenant environment especially with data leaks.

A managed service provider cannot build growth plans for your company’s growth and success unless it completely understands your organization and is agile and skilled enough to work with any unique software and regulatory requirements that could apply to your company. In IT, there are no one-size-fits-all solutions.

Even businesses with the same number of people in the same industry might have vastly diverse IT requirements.

Confirm location and availability

Cooperate with a managed service provider that provides onsite services for close monitoring and smooth integration with your company. Accessibility leads to shorter response times, more predictable prices, and operational opportunities in the service delivery approach.

Businesses are increasingly reliant on technology to perform smoothly. As a result, you’d want your network to perform properly at all times.

For your business IT structures and compliance frameworks, you need a managed IT service provider to work with your in house team on your IT integration and growth plans.

You need to select a service provider that can give network support around the clock. Any security breaches should be addressed as soon as feasible, whether onsite or remotely, by the managed service provider.

Don’t be the only one who has inquiries.

One of the most productive business managed services providers is one who inquires about your firm service levels, needs, issues, and aspirations. This procedure is critical for developing the best IT strategy for your business.

An managed service provider must understand where you are as a business and where you want to go in order to properly manage your technology and develop your organization.

Experience in different work settings (remote work, and hybrid work settings)

It’s critical that the managed hosting provider you work with understands the unique challenges that remote work presents, particularly when it comes to additional cybersecurity risks, and has a history of supplying solid outsourcing and hybrid solutions.

Questions to ask your IT Service Provider

orlando IT Service Provider

Selection personnel should evaluate an IT service provider on matters such as.

Business Quality 

  • What are their corporate policies?
  • How do they present their facilities?
  • What is the size of the IT service desk team?
  • Who are their associates?
  • How is support provided?
  • What is their business strategy
  • Can they provide references of their managed services?

Service Quality

  • Will they assist you in developing your business goals?
  • What exactly is included in their projected service fees?
  • What was their client success stories?
  • How will they increase the efficiency of your business needs?
  • How would the managed service providers lessen the burden at your company?
  • How will my data be retrieved if my contract is terminated?
  • Can I invoke a break clause if I decide to quit my contract?
  • Is your service level agreement consistent across all clients, or is this up to negotiation?
  • Does contract flexibility include monthly and annual payments, as well as a cap on annual rate hikes?
  • Can you give a cost comparison of on-premises versus cloud solutions over time?
  • What is your average network uptime performance?
  • Do you do an examination of IT infrastructure before estimating service fees?
  • Do you have a dedicated staff for different functions?

What does your track record look like?

A track record statement displays the ability to do the requested study. A track record, which goes beyond good intentions, is the strongest predictor of future success. This is not a task that can be accomplished in a week or a season; rather, it takes a very long time.

The point is, whether you desire one or not, you build a track record. It’s a way of tracking disaster recovery handled. Here are some factors that describe your past record:

  • Financial Success

Sales revenue and earnings are apparent indicators of a track record. A great financial track record, in my view, begins with regular double-digit sales growth sustained for a sufficient period.

Profitability must follow. Aside from sales and earnings, each industry has its own set of measures of what is excellent. You must be aware of these and perform in the top quartile in order to host multiple clients.

  • Keeping Employees

Turnover is an excellent predictor of a workplace mission. Some retention is natural and beneficial to a company.

  • Employee Contentment

How do you assess your workers’ levels of satisfaction? It cannot be just a rumor. If you aren’t utilizing any mechanism to validate this, you should think about it.

  • Client Contentment

Businesses should pay greater attention to this issue. Client satisfaction must be tracked and maintained on a regular basis. We’ve worked hard to build and maintain a track record of surveying our clients in order to confirm our performance.

How to Establish a Track Record

Consider the most recent goods or services you purchased. How did you come to utilize the company you purchased from? Did you solicit recommendations from relatives and friends? Or did you consult your followers on social media for recommendations?

Referrals are a valuable resource. They can also be a significant barrier to entry for new enterprises with no track record.

How can you establish a reputation when you have no track record? Here are approaches to getting started:

Control and Make Use of Your Digital Footprint: Managing your online reputation is no longer a luxury; it is an essential component of any business. Most individuals begin their search for a company or information about a business online.

It is critical that you enhance your LinkedIn profile and obtain as many references from former colleagues and clients as possible. It’s also time to purge your other social media profiles. Make a decision about your voice and adhere to it.

Sharing and distributing fascinating and useful industry information in the appropriate locations and with the right industry may also be a wonderful method to engage with potential clients or colleagues.

Participate in the Discussion: Marketing, like politics, requires you to define your agenda before your competitors do. It’s time to become active with professional organizations, meetup groups, and online forums, telling people about new technology developments and providing industry statistics to back up your claims.

Training: Look for chances to speak out and exhibit your expertise. Whether it’s creating a white paper, publishing in a reputable journal, presenting a webinar, or locating an education provider through whom you may organize a seminar. Find a channel with a suitable viewership and go for it. Also, keep in mind that this is not an advertisement for your services.

Advance Your Knowledge: Education may also be a portal access in making new friends. Consider it an additional option to connect with potential consumers or your next brand ambassador. Remember that your clients will appreciate your commitment to quality and continuous progress.

Developing Your Recommendations: Once you begin to attract clients, ask for their reviews. Select the best review sites for your industry, or simply focus on social and either ask your customer for a direct comment or ask if you can use their reviews and publish on their behalf.

If they refuse to provide a written recommendation, inquire whether they will provide references if a customer contacts them.

Developing your track record might be difficult, even if you already have clients, depending on how quickly they walk in the door. However, by employing these four strategies, you will be well on your way to establishing a credible overall performance that will attract more business.

11 Questions to ask regarding your data management

  1. What information do you have?
  2. How are you planning to record and represent the data?
  3. Is it necessary to protect data?
  4. Will you make your data available to others?
  5. In the short and long term, how do you get data backups?
  6. Can we make our data go where it needs to go?
  7. Is there a problem with data quality that undermines user trust?
  8. How can you assess speed of a client to interact with your business before it is recorded?
  9. Do you utilize an address verification service provided by a third party?
  10. How do you keep track of who has access to critical client information?
  11. Do you have a procedure in place that allows for data sharing?

What is and isn’t covered in your support contract?

The list might be lengthy, but you need instances of what you could be charged for. For example, if your server breaks and needs to be replaced, will the contract cover the installation, or will it be a separate cost? Inquiring about the support contract may not always yield this information.

Many IT support businesses still provide onsite desk support and provide little in terms of virtual assessment and tracking, whilst others provide 24/7 oversight and constantly take measures (often virtually) to prevent problems from causing serious difficulties for your business.

Emergency support might be able to detect when a storage device is going to die and store the information before it’s too late. Remote management can also shorten the time it takes to address problems and decrease trip expenses.

12 Questions to ask regarding the MSP’s credibility and capabilities

  1. How would you educate ad hoc help?
  2. Do you have a committed crew, or do you hire on an as-needed basis?
  3. Can I meet the team members providing their services?
  4. How long have you been offering IT-managed services?
  5. Do you consider yourself an expert in IT Technical Support?
  6. What is your degree of knowledge in my sector in terms of regulatory compliance?
  7. What industry credentials or licenses do your organization and its technical staff ca?
  8. Does your IT service desk personnel keep up to date on new technological advances and trends?
  9. Are your IT-managed services your primary focus or a contributing service to your business?

What tasks are considered “out of scope,” and what tasks are included in my contract?

Clear communication and set goals are critical components of successful business relationships.

Requesting a list of chores that aren’t covered by your contract is an excellent method to determine how thorough your MSP’s services are. It also helps to understand where the boundaries are and how services outside of these limitations will affect the amount your company pays for managed IT.

What is the process for logging support calls?

  • When a support request is submitted, the requester will receive an email confirmation.
  • Next, the new ticket is reviewed and assigned to a Support Consultant.
  • The inquiry will be assigned a line support ticket number.
  • The categorization of the ticket will determine whether it is billable or non-billable.
  • If the request is chargeable, a quotation will be issued to the customer for approval before proceeding with the desired work.
  • If the request is non-billable, the technical staff will address it and notify the customer.
  • Then, the ticket will be solved.

Ways to better manage team workloads

  • Analyze the total workload of your team or firm.
  • Use effective project management software to organize, simplify, and visualize workloads.
  • Use time monitoring to learn about actual workloads.
  • Allow enough time for criticism, sick days, and holidays.
  • Make time for teammates to focus on one task at a time and avoid multitasking.

What compliance frameworks do you support?

A compliance framework is an organized collection of principles outlining an organization’s methods for adhering to specified standards, specifications, or legislation. I

t describes the regulatory and legal requirements that apply to the firm, as well as the business procedures and institutional controls in place to ensure that these standards are met.

How to Create a Compliance Framework

Compile a list of all regulatory and legal obligations.

  • Reporting obligations, such as the regular submission of data or information (quarterly or yearly, etc.)
  • Accreditation, registration, or licensing requirements
  • Observing the deadlines established by law for doing our activities
  • A need to offer a certain service or set of services.
  • Restriction or constraint on how these services may be promoted and provided
  • Financial responsibilities

2. Examine the existing situation and find any gaps.

3. Create systems and customized solutions.

What types of support do you offer?

Services MSPs provide a wide range of services, including cybersecurity, Telecommunication solutions, data recovery, professional services automation, and more.

When an organization lacks the resources to employ and maintain its own in-house IT team, it will often seek IT emergency support. Alternatively, they may prefer the knowledge and benefits that outsourcing may offer.

Since the breadth and complexity of IT problems, it’s not unusual for a firm to engage an MSP in some capacity, particularly in a market like managed IT services. However, like with many things dealing with technology, MSPs cover a wide range of managed services.

Knowing what services are available and which ones you require might be difficult.

How will our data be secured?

  • Maintain your encryption knowledge.
  • Restriction of access to client information
  • Use password management software.
  • Collect just the information that is absolutely essential.
  • Consider erasing data when you’ve finished with it.
  • Make client privacy a priority for everyone.
  • Assure existing clients that their personal information is secure.

What kind of support coverage do you offer?

  • Infrastructure and Managed Networks
  • Managed Security Services
  • MSP’s support model
  • Print Management Services
  • Cloud Infrastructure Management
  • Software as a Service (SaaS) (SaaS)
  • Wireless Management and Mobile Computing
  • Communication Management Services
  • Data Analytics
Managed Security Services

Good managed IT services employ remote monitoring technologies to keep a watch on your systems 24 hours a day, seven days a week with remote monitoring management.

With real-time warnings, any problems that arise may be addressed before they have a significant impact on your organization.

The MSP may advise you to enhance your technology in order to increase production. Ultimately, you’re paying someone to protect your company from having problems and address them when they do occur.

A potential managed service provider should also assess existing and future IT requirements to avoid a break fix.

The managed services provider recommends which goods and services a company should employ in the coming year as well as the duty of providing projected service fees.

How to Prevent Ransomware Attacks: Top 10 Best Practices in 2023

There are over 10 types of malware and ransomware is just one of it. Ransomware is a malicious software that withholds a particular information in exchange for a ransom.

This type of malware became especially prevalent in 2014 and have since then ranked high on the cyber crime radar. Ransomware attacks vital and critical data belonging to an individual or organization. Not only is the leak of this information critical, having no backup files for the withheld data is even worse, especially for a business or organization.

Putting a stop to ransomware attacks is essential and it all starts with prevention. It is possible to prevent ransomware attacks.

In the rest of this article, we will take you through a guide on how to recognize potential ransomware attacks, preventive measures to take, as well as how to reduce ransomware variants risk.

What Are 9 Pro Tips to Prevent Ransomware?

Tips to Prevent Ransomware

Ransomware is best dealt with before it gains access to your system or important files. Once ransomware attack has been able to access the system, there is little that can be done to alleviate the effects. Prevention is best when dealing with ransomware attack and here are 10 ways to do just that!

Have a backup routine

Normalize backing up your data consistently and using antivirus software. In case of ransomware threats, you can easily wipe your system clean and reinstall your backed up data from your external storage. an easy way to do this is to employ the 3-2-1 rule.

It means you back up your data three times with the use of security tools, on two external devices with the last as offline backups.

Email security

Phishing attacks are one of the most common ransomware delivery methods making email phishing major threat actors.

Adopting an email security team responsible for checking email activity is an effective strategy. It includes preventing download of infected attachments, suspicious websites and identifying social engineering schemes.

User access limit

Especially for businesses and organizations, giving every individual access to critical, vital information can open up the data to ransomware attacks.

Give access to users only based on necessary information they need to get work done. If you work with very sensitive data, it is advised to adopt the zero trust model which restricts all access until validated, both internally and externally in a bid to protect your data.

IT training

IT training

People who deal with data consistently need to be trained on how to protect that data. Employees and users are one of the most common ways ransomware attacks are successful.

Conducting due IT training for respective personnel will ensure that they are equipped with the right knowledge and practices to help protect data from ransomware attacks.

Stay Updated

Large organizations and businesses are the hotcake for ransomware attacks. Asides the fact that they have more to protect, they also have less security measures in place.

One of which is outdated legacy systems which lack the most recent and updated preventive measures against prevalent ransomware attacks. Updating all systems and devices puts you at less of a risk of attacks you cannot handle.

Antivirus and firewall protection

Antivirus and firewall protection

One of the most common and effective ways to prevent and block ransomware infection is with the use of an extensive antivirus and antimalware protection system administrators. an antivirus and antimalware best protects your data internally by scanning, detecting, and responding to threats.

Firewalls on the other hand are best for external threats and are the first line of defense against malware attacks on your device and malicious attachments.

Network Segmentation

In most organization, networs are largely connected together. while this has its advantages, a major disadvantage is that a successful ransomware attack on one system will spread all the way to the other.

Segmenting networks and ensuring each one has security measures in place is an effective way to protect against ransomware attack is an effective prevention method.


This is an activity engaged by most security teams to protect important data by deciding whether an application or software is safe for installation or not. Windows Applocker can be used to whitelist suspicious software, programs, and websites.

Regular security checks

whitelist suspicious software

Regular security checks and forensic analysis against ,against malware infection can help network administrators spot any malicious activity or extortion schemes or malicious code and use of antivirus software with the aid of initial investigation to prevent malware attacks.

Adopting a consistent routine to check for security vulnerabilities will help security professionals prevent malware attack.

What Can You Do to Prevent Ransomware Attacks?

What Can You Do to Prevent Ransomware Attacks?

There is no one way to prevent ransomware attacks. However, the best prevention is with a combination of a number of security protocols put in place like anti malware software, consistent file backup routine, IT training and good monitoring system.

While none of these procedures individually reduce the risk of ransomware attacks, they can greatly reduce the chances of suffering a widespread ransomware attack from ransomware attackers.

Your operating system is prone to different ransomware variants and an effective vulnerability management system is vital to keep yourself and your devices safe from cyber threats and ransomware attack.

Use popup blockers

Popup blockers are installable software programmes that help prevent and protect your device form malware attacks. These blockers alerts you of potential threat actors which helps security teams find active security solutions as soon as possible and disable autorun.

Most popup blockers can be installed as an extension on your browser which helps block popups from malicious sites which are very likely to be a ransomware tactic.

Watch what you click

block popups from malicious sites

SinceAds became so prevalent it is very hard to use the internet or surf the web without coming across a number of popups.

While a number of them such as a malicious link happen to bring things that align with your interest, ransomware attackers have made it their duty to make surfing the net with popups a land mine causing suspicious network traffic. It is important to understand the different ransomware threats .

Secure sites only

There are two types of websites out there; the suce and the not so secure ones. These types of websites are differentiated by the presence or absence of the “s” behind their “HTTP”.these security tools with encryption key sites that do not have the full “https” are not so secure. while this does not mean sites with https are a 100% secure, it does mean you have less of a risk of a ransomware infection with these sites.

Have a recovery plan

data recovery plan

Even with so many plans, understand that there are a many ransomware variants each built to slide past even the tightest security systems. With this in mind, it is imperative to always have a recovery backup plan.

When a ransomware attacker strikes, they turn your data to encrypted files which blocks your access to them ,remote desktop protocol then makes a ransom demand for you to access your files again. Having a backup means you really don’t have to pay the ransom.

All you have to do is to have your incident response team handle the ransomware and thereafter, restore data back and you are good to go!

Effective Ways to Prevent Ransomware Attacks and Limit Their Impact

User Education and Training

As a user of operating systems, you need to understand the online advantages as well as threats to your device. User education is vital to protect against ransom ware attacks. Good user education and training teaches a user how to:

  • Recognize ransomware tactics
  • Avoid malicious links
  • Recognize and disconnect from infected devices
  • Spot suspicious email attachments and other deception technology

An intensive user education and training procedure will cover all of these and more to well equip the user on all the needed experience to avoid future attacks.

Implement and Enhance Email Security and Email Security Teams

One of the fastest and easiest ways ransomware infections can access your system is through emails. Enhancing your email security and putting things in place will help you protect your important data and files.

A number of ways you can implement and enhance your email security and email security teams include;

The easiest and quickest way to gain entry to a victim is to utilise phishing emails by the victims. In 2019, 69% reported that phishing was the most effective malware delivery method.

Another study compiled by the FBI said that phishing scams were the most widespread cyber crime in 2019. Ransomware is known for infecting users via email.

Usually these suspicious emails contain malicious URLs delivering malware pay-loads to the receivers’computers as their attack surface .

We recommend using e-mail security and other means which blocks access, including URL filters and attachment sandboxes. A system for automated response may enable automatic quarantine of a user’s email addresses after they’ve been opened.

Endpoint Monitoring and Protection

Early detection can help prevent a ransomware threat from affecting a system or its infrastructure. Endpoints need monitoring solutions and automatic termination to prevent infection.

The most effective antivirus tools do their best to prevent ransomware attacks using removable media, but as the threat evolves, the technology usually fails.

The organization should be able to ensure it protects endpoint devices with ERD or other technologies. Currently, advanced attacks may need minutes to compromise endpoints.

User Training and Good Cyber Hygiene

Some malware types, such as ransomware, are accessed through social engineering techniques or by phishing. Training the user to recognize the potential threats will minimize infection.

Those who work with cyber security must focus on human needs. According to Verizon’s 2021 data breach report, 85 percent of these are due to human interactions.

You may be able to find the best solutions using decryption key to protect your employees from cyber attacks but without them knowing the right things to do, you could lose the ability to protect yourself and your mobile devices.

Ensure your team members receive comprehensive training to identify ransomware and spog suspicious cyber activity. An employee must be taught during employment to keep current and in mind while on the job.

Secure Common Infection Vectors

Before you pay the ransom, the ransomware attack will need to reach a network first. Organizations must protect themselves against infection by securing the common infection vectors to protect their devices, and ultimately organizational data.

Restrict Access to Virtualization Management Infrastructure

Restrict Access to Virtualization Management Infrastructure

As previously stated threat actors engaged in big game ransomware attacks continue to innovate to increase their attacks efficiency. This latest version includes the capability to directly attack virtualized systems.

Using these techniques it is easy for the target hypervisor to deploy and store virtual machines (VMDKs). Therefore the endpoint security software installed in the virtualized machine is not aware of malicious activities carried out by the hypervisor.

Restricting access to the virtualization management infrastructure is a key way to protect your data and prevent ransomware attacks.

Data Backups and Incident Response

Since the emergence of ransomware as one of the most profitable ways hackers make money with the aid of well developed malware and deception technology that is effective at breaching even high grade security systems and other critical assets.

In establishing a robust ransomware backup system the best idea to consider offline backups of the data before they deploy ransomware. The best way to recover the data retrieved by ransomware is to restore backups which contain ransomware protection .

Implement a Robust Zero Trust Architecture

Companies should implement zero-trust security architectures to enhance their security postures. Users must be authenticated before they can have a network access code or other information from outside of an organisation.

In addition, you may develop identity management software for IAM. The system also allows IT departments to control all the system information from the user’s identity and other systems.

The Identity Protection Toolkit provides an overview of on-premise identity storage and identity store security among Active Directory, Azure AD and others.

Keep All Systems And Software Updated

Please keep all your operating systems updated with all new versions available. Malware viruses and ransomware constantly evolve as new versions can be bypassed, so you will need the patch updated.

Often the attacker targets larger enterprises using outdated systems that have never been updated including critical assets and this is a major problem. In 2016, a massive ransomware attack surface occurred with the WannaCry software crippling major companies worldwide.

Endpoint Security

Endpoint Security needs to be increased in order to grow business. Increasing the number of end users creates additional devices (laptops, smartphones, servers etc.) requiring protection as business expansion continues.

Using remote endpoints is a potential way for criminals to obtain confidential or even main networks of data from the remote endpoint. When establishing and maintaining a secure enterprise network, you should install an endpoint protection platform (EPP) for every user. This technology provides administrators with securing controls for remote devices with private network .

Firewalls and Network Segmentation

Network segmentation becomes increasingly crucial when the use of cloud services grows particularly in hybrid cloud environments.

With network segmentation organisations divide their networks based on business requirements and grant access to a particular role and trust status. All requests are evaluated based on the trust status of the requestor.

Using these measures will help protect against a threat from lateral movement within a system when they get inside a network with the use of cloud technologies.

In accordance with less-privatised user principles, affected system can be separated using segmentation and microsegmentation to form limited size systems in which an attacker can spread the network and execute lateral movements. The resulting security measures are a way for security to protect against widespread attack

Initially the attack is contained and the malware is stopped and is made to immediately disconnect. Then stop the attack. Once the threat is contained the incident response team must conduct forensic examination to identify the malware in system back door systems and to eliminate any trace to the attacker.

Limit User Access Privileges

Another option to secure networks or systems is to limit users to only data necessary for work. These concepts restrict those accessing essential data. This prevents ransomware from propagating across company systems.

Even with access, users can encounter restricted functions or resources defined by RBAC policies. The low-privilege model generally consists in the zero-trust model where all users are assumed to be trustworthy, and therefore require identity verification at all levels of access.

Run Regular Security Testing

As cyber attacks continue to evolve, companies should perform periodic tests to adapt to changes in the environment. Sandbox testing is an important strategy to detect malicious software against current software to determine whether the security protocol is adequate.

Develop and Pressure-test an Incident Response Plan

Often organizations are aware of threat actors’ activities at work but have no ability or information to identify or address the cause of their problem. Recognizing a threat and implementing a swift response can help distinguish between major incidents and near miss.

In the absence of a plan or book, emergency responses are essential to a rapid decision-making process. A plan covers a range of components of an organization. The security team should be provided with information to help in deciding how to respond to an emergency call.

Data Encryption

The key strategy used in ransom attacks is “extortion”. This threat could have significant negative effects on sensitive data encryption or the entire organisation. However, an encrypted key is a key that can easily be protected against ransomware.

Ransomware Prevention and Protection

Ransomware enables unauthorized use of files or your devices until you receive the ransom. The ransomware attacks usually involve social engineering such as phishing attacks to get victims to open an email attachment.

The malicious attachment from known malicious websites then copies the ransomware onto the computer system and the files are encrypted. Thankfully, with the right ransomware protection and prevention methods, you may not need to worry so much about ransomware.

As technological advances continue it is essential that businesses and users keep up to date with new security practices by mainly leaving security gaps to avoid being exposed to ransomware threats and adware attacks.

Implementation of IT Security and usage of private network best practices can not be done without a large budget, but many companies can use Open-Source tools and adoption software-as-a-service products to implement many best practices at low cost.

It prevents many types of malicious ransomware attacks and allows a company to recover quickly from those successful attacks and infected systems. Find a reliable backup solution to protect yourself against malware.

Ransomware can take down everyone from individuals, and businesses in dozens of ways. It is possible that the software could lock up a single file in databases to cause huge data breaches and expose sensitive personal data.

What Does IT Support Do for You?

A lot of small businesses rely on a single “techy” employee or owner to get IT done at the beginning, but it doesn’t take long for that person to get overwhelmed. Yet few but the largest of businesses can afford to actually attract, hire, and keep up a full-time, in-house IT department. Local IT support in Orlando from managed IT services is the best way for area businesses to fill that gap. So what exactly does IT support do for your business?

What Does IT Support in Orlando Do for You?

Design and Keep Up With Systems

System designs provide a blueprint for the infrastructure and technology that will support a company’s operations and objectives. A well-designed system can improve efficiency, scalability, and security and can help to ensure that the company’s technology aligns with its overall strategy. Additionally, a good system design can help to minimize downtime, reduce costs, and improve the overall user experience.

An MSP (managed services provider) partners with organizations to identify their specific needs and help them achieve their goals through excellent system design and regular updating. They stay informed of industry developments and technological advancements to ensure that regular updates are implemented and clients stay competitive.

Manage Security

Protecting organizations from cyber threats is another crucial responsibility of MSPs. They offer frequent software patching, upkeep, and other security management services to ensure the security of information and networks. Cyber threats can be extremely worrying for businesses, as they can have significant financial and reputational consequences. Cyber attacks can result in the loss or theft of sensitive data, disruption of operations, and damage to a company’s reputation. In some cases, a cyber attack can even lead to the failure of a business.

Additionally, the frequency and sophistication of cyber attacks are on the rise, making it increasingly difficult for businesses to protect themselves. Companies need to take proactive measures to reduce their risk of falling victim to a cyber attack, such as implementing robust security protocols and educating employees about good cyber hygiene, which IT support can take point on.

Monitor Systems

Monitoring systems allows organizations to proactively identify and address potential issues before they become major problems. This approach can help to prevent downtime, data loss, and other costly disruptions to operations. Additionally, remote monitoring can provide organizations with valuable insights into the performance and usage of their systems, which can help them to optimize their operations and make more informed decisions about future investments in technology.

Monitoring networks and systems can be a daunting task for any organization and can consume a significant amount of time and resources. MSPs can alleviate this burden through the use of remote monitoring and management platforms. This allows organizations to focus on improving performance and minimizing losses by dedicating their attention to other crucial aspects of their operations.

Provide Recovery Assistance

MSPs play a critical role in safeguarding an organization’s data. They ensure that proper backup procedures are in place and that data can be swiftly recovered in case of a disaster. This helps to protect the integrity and security of the organization’s information. Many types of disasters can occur that can affect an organization’s data, most of which aren’t even considered until they strike. Just a few examples include:

Natural Disasters

Natural disasters such as floods, earthquakes, and hurricanes can damage or destroy physical infrastructure and disrupt operations. Power failure during these incidents can cause data loss, corruption, or hardware damage.

Manmade Disasters

These include cyber attacks, such as ransomware and phishing; human error, such as accidental deletion of files or misconfiguration of systems; or even a terrorist attack or civil unrest, which can have similar consequences as a natural disaster.

Systems Issues

Hardware failure, such as hard drive failure, can cause data loss or corruption. Additionally, software bugs, viruses, or malware can corrupt data or cause system failure.

Your organization needs to have disaster recovery plans in place to minimize the impact of these events, and IT support in Orlando can ensure you’re ready for anything.

Ensure Compliance

Keeping up with compliance can be a significant source of stress for organizations without the necessary expertise. MSPs, with their extensive knowledge of various compliance standards, can assist organizations in reducing the risks associated with protecting client data, financial information, documentation, and other confidential material. Here’s why that help is so crucial:

Stay Within the Law and Avoid Penalties

Regular audits are important for businesses because they help to ensure that the organization is operating per relevant laws, regulations, and industry standards. Keeping in compliance can help to protect the company from legal and financial penalties and reputational damage.

Protect Private Data (and Build Trust Along the Way)

Compliance also helps to protect sensitive information such as personal data, financial information, and confidential business information. Additionally, compliance can help to build trust with customers and partners and thus improve the overall security and integrity of the organization’s operations.

Improve Efficiency and Streamline Operations

Finally, and something that shouldn’t be overlooked, regular audits can also help organizations identify operational inefficiencies and areas where they can improve processes, which can lead to cost savings and improved performance.

Provide Analytics

MSPs offer ongoing analytics and reporting to aid organizations in assessing their network performance and other key performance indicators. They provide objective evaluations of organizational workflows and make recommendations for improvement. These analytics are crucial to business operations because they provide organizations with valuable insights into the performance of their networks and other key performance indicators.

This information can help organizations to identify areas where they need to improve, prioritize resources and make more informed decisions about future investments. Additionally, regular analytics and reporting can help to identify trends and patterns that may not be immediately obvious, which can help organizations to anticipate future challenges and opportunities. Furthermore, the provided suggestions for improvements can help organizations optimize their operations and increase efficiency.

About Managed IT Services

As businesses face growing pressures from rapidly evolving technology and market forces, many are turning to managed IT services to allow them to focus on their core operations.

The growing demand for managed IT services is driven by various factors, such as the need for organizations to keep pace with the latest technological developments; requirements to comply with regulations related to technology; a general shortage of technical expertise within organizations; and the rising number of cyber attacks.

Managed IT services offer several advantages, one of the most significant being the ability to access expert advice and technology at predictable monthly costs. Without managed IT services, a business would have to hire and train new internal staff, manage IT equipment, handle security or deploy systems on its own. MSPs can help to break down all these costs into fixed, predictable monthly payments.

What’s Coming in the Future

A number of key trends in the world of technology are setting the pace for the future, making it more important than ever to have local IT support:

Ever-Increasing Attacks

The rise in cyber attacks has prompted companies to prioritize their security measures. It’s no secrete that these attacks are getting bolder, more common, and more sophisticated by the day. MSPs can aid organizations by implementing security solutions and helping them recover from any cyber attacks that occur.

New Tech

Emerging technologies, such as IoT and Blockchain, open up new opportunities but also produce new challenges. Organizations often need to invest in training and hiring personnel with specialized skills and knowledge in these technologies, which can be sudden and unexpected costs. MSPs can assist by providing the necessary expertise at a more manageable cost.

Subscription Popularity

The growth in subscription-based technologies, such as Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS), has been significant. These technologies offer organizations benefits in terms of cost, scalability, and security. MSPs can assist organizations in switching to these subscription-based services and managing them effectively.

Merger and Acquisitions Challenges

As merger and acquisitions activity increases, the demand for MSPs has also grown. IT support helps to ensure that the technology infrastructures of the two companies are seamlessly integrated. This can be a complex and time-consuming process that requires a deep understanding of the technologies and systems used by both organizations. IT support can help to identify any potential issues or conflicts that may arise during the integration process and provide solutions.

Additionally, IT support can assist in the transfer of data and systems between companies and ensure that all data is properly secured, backed up, and compliant with regulations.

The Popularity of the Cloud

Cloud services have become increasingly popular among organizations as they seek to build new platforms and meet digital transformation needs. The cloud offers a far more manageable way to store huge amounts of data than in-house systems. MSPs can provide consumption-based pricing models to different organizations and manage their cloud services accordingly.

To grow, your company needs good IT support, and that support should come from an accessible local company with expertise in the worldwide trends that can affect you. For the best IT support in Orlando, contact us at Cyber Command right away. 

How to Prevent Ransomware Attacks

Ransomware is the worst. It targets devices and systems, rendering them inaccessible until payment is made to the attacker. Once the ransomware is in place, the attacker effectively locks the legitimate user out until the ransom is paid. Historically, the attackers promised to provide a decryption key to unlock the affected device or system once the ransom was paid. In reality, it’s not that simple, and managed IT services in Orlando can help you avoid getting into this situation in the first place.

How to Prevent Ransomware Attacks

Get the Basic Protections In Place

The following are three pretty basic steps. You might already be doing them, but if not, they’re an easy way to put a base layer of protection over your organization.

Scan All Your Emails

Use email scanning tools. These tools are designed to detect malicious software that may be present in email communications. Once malware is detected, the email can be automatically blocked or deleted, ensuring that it never reaches your inbox.

One common method that hackers use to spread malware through email is by embedding it in attachments or files within the body of the email. These files may appear to be harmless images or documents, but when clicked, they can install malware such as ransomware on your device. By regularly scanning email communications for these types of files, you can greatly reduce the risk of your device or network becoming infected.

Get Security Software and Keep It Updated

Having security software is best practice for preventing ransomware. The software works by continuously monitoring files that are coming into your computer from the internet. If it detects a malicious file, it will prevent the file from being executed on your computer.

Security software uses known threat profiles and malicious file types to identify potential dangers to your computer. As these are constantly being updated, it is important to keep your security software updated, so you keep up. Many providers offer free regular updates to their software. These updates include the latest threat profiles, ensuring that your software is always up-to-date, and providing the best protection it can.


Ransomware attackers often target organizations that rely heavily on specific data for their operations. This is because they hope victims may feel compelled to pay the ransom to regain access to data essential for their daily operations. One way to mitigate this risk is by regularly backing up important data.

By backing up your data to a separate device or location that is not connected to your computer, you can easily restore the data in the event of a successful attack. It is important to make sure you are frequently backing up all critical data as, over time, the data you have may become outdated. Regular backups ensure that you have access to the most recent versions of your important data, even in the face of a ransomware attack.

Go to the Next Level

With the basics in place, you can put on the next layer of protection. These involve a little more specialized understanding, some help from your IT professionals, and some training for your people.

Watch Your Clicks

When browsing the web, it’s important to be cautious about clicking on links from unknown sources. If a link seems suspicious, such as in a spam email or on a questionable website, it’s best to avoid it. This is because hackers often use malicious links to spread malware, including ransomware.

It’s crucial to not click on links that haven’t been verified or that come from untrustworthy sources, and not only must you educate yourself on how to avoid this, but you have to train your people not to do it, either.

Watch Your Downloads

Hackers frequently deploy malware on websites and use various tactics, such as manipulating content or using social engineering techniques, to lure users into clicking on a malicious link within a site. Social engineering is a tactic that hackers use to manipulate users into taking a specific action by using psychological tactics, such as fear of missing out.

It is not uncommon for the malicious link to appear legitimate and innocent. Be cautious when visiting a website or clicking on a link, especially if you are not familiar with the site or if the URL looks suspicious. Cybercriminals often create fake websites that mimic legitimate ones to trick users into clicking on the link. Always verify the URL of a website before downloading anything from it, and teach your people the same skills.

Use Firewalls

Firewalls can be an effective solution in protecting against ransomware attacks. By analyzing incoming and outgoing network traffic, a firewall can detect and block malware and other potential threats.

Additionally, next-generation firewalls (NGFWs) can use deep packet inspection (DPI) to inspect the contents of data, identifying and discarding any files that contain ransomware.

Protect Your Endpoints

Endpoint protection is another important aspect of safeguarding against ransomware. By shielding individual devices from certain types of traffic that are more likely to carry threats, endpoint protection can prevent your device from engaging with potentially harmful data.

Furthermore, it can block malicious applications that hackers may use to infect your endpoints with ransomware.

Use VPNs When Out and About

Public Wi-Fi networks are easy to access, so hackers can use them to spread malware like ransomware. To protect yourself, it’s important to use a company virtual private network (VPN) when connecting to public Wi-Fi and make it available to your people if they’re ever accessing your network from a public hotspot.

VPNs encrypt the data that is sent and received on your device while you’re connected to the internet, creating a secure “tunnel” for your data to pass through. Only someone with an encryption key can access this tunnel, and any data that passes through it can only be read by decrypting it. This makes it much harder for hackers to sneak into your connection and place malware on your device, effectively blocking ransomware.

Don’t Use Unknown USBs

A Universal Serial Bus (USB) device may seem harmless, but it can be used to store a malicious file that contains ransomware. Even if the USB only contains an executable file that can infect your computer, or if the file is launched automatically when you insert the USB device, it can take very little time for the USB to compromise your computer.

Cybercriminals sometimes leave USB devices in public places or use a seemingly innocent label on the USB to make it look like a free gift from a reputable company. Even though many modern computers are ditching the USB connections, some older ones still have them, and it’s important your people know never to use any USB device for company work that your company hasn’t provided.

Work With an Experienced Managed IT Company

The best protection you can have against attacks that are constantly evolving is to work with an IT company that keeps up with the latest security threats in cyberspace. This is their bread and butter: they keep up with all the latest malicious software, so you don’t have to.

What To Do If You’re Targeted

Isolate and Shut Down

Isolating the infected devices is crucial. The first step is to shut down the infected system to prevent it from being used by the malware to spread the ransomware further. Next, disconnect all network connections to the infected device, including any cables that connect the device to the network or other devices on the network. Shut down the Wi-Fi that serves the area infected with the ransomware.

Lastly, all storage devices connected to the network should be immediately disconnected to prevent the malware from potentially infecting them. Assume each storage device has been infected and clean them before allowing any devices in your network to attach to them.

Identify and Remove

Some ransomware attacks have known decryption keys, and identifying the malware can help determine if a decryption key is already available and can be used to unlock the infected device, thereby thwarting the attacker’s objective.

Additionally, identifying the malware can also aid in understanding the possible remediation options. To effectively deal with the threat, it is important for your managed IT services in Orlando to know the specific malware they are dealing with. Once they know what’s going on, they can then remove it. The timing of removal is important to preserve data and prevent the spread of malware, so don’t try to remove the malware until your security team know what they’re dealing with and say it’s safe.

Recover (and Never Pay)

You shouldn’t have any issues recovering your data if you regularly back it up. You might have lost a couple hours’ worth of data at most, depending on how frequently you back things up, but under no circumstances should you pay the ransom. Hackers rely on successfully extorting victims, and when victims refuse to pay, it makes it less attractive for attackers to continue their crimes.

Additionally, paying the ransom once may make you a more attractive target for future attacks. Attackers are aware that if you paid once, you may be more likely to pay again in the future. Finally, even if you do pay, you may not actually be given access, or you may find all your data corrupted.

The Best Managed IT Services in Orlando

At Cyber Command, we innovate services to meet the unique needs of every client, and we’re available 24/7 to keep you protected. Contact Cyber Command now and get protected against ransomware and every other cyber threat. 

What Is the NIST Cybersecurity Framework?

Enterprises looking for the best practices to protect and manage their systems don’t need to look further than the NIST Cybersecurity Framework. These guidelines are customizable and scalable, allowing organizations to use what portions serve them most or implement the whole structure. Cybersecurity cannot be taken too seriously.

An enterprise that does not take steps to protect itself against cyber attacks will quickly find itself facing security threats that can prove fatal to the organization’s future. Understanding this framework is essential to ensuring your enterprise is ready to face any cyber threats that come its way. Keep reading to learn what you need to know about this versatile tool.

What Is NIST Cybersecurity Framework?

The National Institute of Standards and Technology’s (NIST) cybersecurity framework offers enterprises a security control structure of best practices for mitigating and managing cybersecurity risks. NIST frameworks are a resource that businesses can utilize to craft their cybersecurity defense and response protocols.

Using the NIST Cybersecurity Framework ensures enterprises can repeat their processes for identifying and neutralizing threats successfully. Following the cyber security guidelines set by NIST, enterprises have a solid foundation to build their cybersecurity procedures that meet industry and government compliance requirements. This cybersecurity framework has three components: core, tiers, and profile.


The tiers component of the framework consists of four implementation levels: partial implementation, risk-informed, repeatable, and adaptive. NIST tiers evaluate how an enterprise approaches cybersecurity and how progressive it is in preventing threats to its system. Moving through the tiers, organizations progress in the security programs they use. Lower-tier programs are reactive and do not respond until there is an active threat.

However, companies will implement more adaptive and risk-informed programs as they move up through the tiers. Tier four is considered optimal cybersecurity implementation for your organization; however, not all companies will have the same processes, even if they are at the same tier. What constitutes tier-four cybersecurity protocol will differ across all enterprises, even those in the same industry.

Tier One: Partial Implementation

Enterprises operating from tier one need more awareness of the potential cybersecurity threats that can impact an organization. Risk management processes are usually not repeatable and are informal, as each situation is dealt with individually without a company-wide protocol established.

There is no particular prioritization of cybersecurity actions, and organizational risks, environmental threats, and business standards do not inform decisions. External parties are not collaborating or sharing information with other entities. As a result, the enterprise is unaware of or neglecting to watch for threat risks in its supply chain.

Tier Two: Risk Informed

Enterprises moving into this tier have increased awareness of cybersecurity risks that can impact a business on an organizational level. Management has given the green light to add improved risk management processes, but systems have yet to be rolled out company-wide. The threat environment, organization risk objective, and business requirements determine the company’s actions in the cybersecurity sphere.

Typically, cybersecurity information is dispersed internally but inconsistently without set protocols. Risk assessments may occur at this tier, but they are inconsistent and must be more thorough. Regarding external participation, an enterprise operating at this tier will collaborate and collect information from some entities. Cyber threats in the supply chain will be identified, but no consistent or comprehensive actions will be taken to neutralize risks.

Tier Three: Repeatable

Once an organization has ascended to tier three, risk management processes are approved and shared as organization policies. Companies will update their cybersecurity protocols in response to business requirements and the evolution of threats as they appear. Expect to see risk management programs integrated into organizations on all levels, with clearly defined processes. These processes will be implemented consistently and reviewed for effectiveness periodically.

Cybersecurity risks will regularly be communicated between cybersecurity professionals, and executives, ensuring all team members are unified on the approach to cyber threats. Typically, an organization performing at this tier receives information from outside entities and generates and disseminates its information. Risks in the supply chain will be addressed through policy implementation and agreements outlining the level of security requirements enforced.

Tier Four: Adaptive

At the adaptive tier, organizations will follow best practices and implement the optimal security measures for their enterprise. As businesses learn from past security problems, they can adapt to various threats cued by predictive indicators. Even as the cyber landscape changes and threats adapt, they can evolve and respond efficiently and quickly.

Instead of reacting to infiltrators, organizations will take a proactive approach to cybersecurity by creating systems and processes that can be utilized in potential security threats. Cybersecurity threat management will be treated with the same care as financial risk management and incorporated into the culture. The organization will build and preserve strong supply chain relationships and stay on top of threats in real-time so they can respond appropriately.

Tiers as a Tool for Tracking Growth

Enterprises can use the tiers to quantify their current cybersecurity preparations and set goals for their organization as they strive to incorporate more advanced measures into the company infrastructure. These tiers also make planning growth and prioritizing security initiatives more tangible and easy to outline for team members.

To determine an enterprise’s tier level, you must evaluate many factors, such as the company’s risk management practices, compliance with industry standards, the threat environment, business objectives, supply chain cybersecurity practices, and data sharing protocols. While not every enterprise requires the advanced security measures outlined in tier four, it is always wise to err on the side of caution.

The Core: Framework Functions and Categories

The core component of the NIST Cybersecurity Framework is used to outline cybersecurity actions and intended results. Five critical functions make up this aspect of the framework.


The identify function of the framework highlights the need for awareness and understanding of cybersecurity threats to assets, capabilities, data, and organization systems. Focus during this portion of the framework is on the enterprise and how it manages cyber threats using its current resources. This function guides organizations to craft clear cybersecurity protocols and develop a plan for growing their current cybersecurity measures to the desired level.


The protect function of the core framework serves the purpose of building and implementing safeguards that allow for the secure delivery of critical infrastructure services. In a cybersecurity event, the protect function supports the organization’s limitation and containment of threats. As opposed to the identify function, which establishes a baseline security level and monitors it for variations, the protect function is proactive.

Outcome categories such as access control and team training for threat awareness fall under this function. An example of the protect function in practice would be systems such as multi-factor authentication for employees and focused training to prevent accidental security threats and breaches.


The detect function requires organizations to develop and utilize steps to recognize the signs of a cyber security event. Since the quicker a cyber event is discovered, the faster it can be addressed, detection is a crucial part of the cybersecurity framework. In addition, detecting and neutralizing a threat right away limits the amount of damage that can occur during a security breach. Outcome categories of the detect function are anomalies and events, continuous security monitoring, and detection processes.


The NIST defines the respond function as implementing appropriate activities during a cybersecurity incident. Analysis, response planning, and mitigation actions that promote improvement in cybersecurity protocols fall under the umbrella of the respond function. Potential cybersecurity incidents can be contained and prevented once a response plan has been created that complies with industry requirements.


After a cyber security event, the recover function is defined as the design and utilization of plans for increased resilience to cybersecurity threats and repairing any damaged services or systems. Some outcome examples for the recover function include recovery planning, improvements, and communications.

During recovery planning, procedures for restoring your systems are tested and maintained so that your organization is prepared to handle a cyber security event immediately. Improvement must occur as soon as weak aspects of your recovery plan are identified. Finally, communication must occur internally and externally to ensure all team members are organized and prepared to execute the protocol.

The Profile

The third and final component of the framework is the profile. A profile is an overview of your company’s current standards for cybersecurity. Your profile is a useful measuring tool for gauging your company’s security level and tracking progression.

The benchmarks provided by the four tiers allow you to set goals for your organization’s cybersecurity profile. Establishing a profile for your organization and updating it as your security processes progress is the best way to track growth and ensure you hit the cybersecurity goals you have set.

Protect Your Enterprise

NIST Cybersecurity Framework can benefit any enterprise looking to improve their company’s defense against cyber attacks and protect sensitive data. While utilizing the entire cybersecurity framework offers the most protection, you can also use it on specific areas of concern. The framework works effectively for organizations in the private and public sectors and provides a widely accessible language that enterprises can use to communicate their security protocols.

If your enterprise isn’t using the NIST Cybersecurity Framework, you’re leaving a valuable resource on the table. However, you don’t have to be an IT guru to implement this useful tool or hire and train a new in-house team member to tackle this undertaking. Instead, contact Cyber Command for a technology strategy session and let us provide you with the technical support you need to ensure your organization is protected.

What Is PII in Cybersecurity?

PII stands for personal identifiable information, or sometimes personally identifiable information. Essentially, this is a subset of data that can be used to identify individuals in the real world based on information that may be stored on business servers or other online applications. In cybersecurity, protecting sensitive data like personal identifiable information is one of the main priorities of an effective cybersecurity framework.

What Is Considered Personally Identifiable Information?

Defining personal identifiable information may be more challenging than it appears, since, traditionally, PII is any type of information that can be used to identify a specific individual. This can include information such as an individual’s name, mailing or business address, email address, telephone number, birth date, driver’s license number, credit card numbers, debit card numbers, social security numbers, and tax numbers. Even biometric data can be considered identifying information, and why PII security controls are so important.

Why PII CYbersecurity May Depend On Case-By-Case Assessments

Although there are many great examples of what is considered PII data, there are many other types of personal identifiable information that can be considered a cybersecurity risk based on a case-by-case assessment. Employment information, taxpayer identification number, passport number, can be identifiers that may help potential criminals misuse or sell PII on the dark web Essentially, there may be times when nonsensitive data can be combined with PII to identify a specific individual. In these cases, nonsensitive data is also considered PII and must be protected. In either case you need to protect against data breach and theft of this information.

What Is the Difference Between Sensitive PII Data and Non Sensitive PII?

sensitive information, sensitive documents

The main difference between sensitive and non sensitive PII is that nonsensitive personal identifiable information or quasi identifiers of non sensitive PII cannot be used by itself to identify an individual. For example, demographic information such as gender, race, ethnicity, primary speaking language, religion, and zip code are all nonsensitive personal identifiable information.

By contrast, sensitive personal identifiable information is specific information that lists an individual’s name, date of birth, or government numbers used to identify the individual, such as a social security number or the number on a state ID. Sensitive PII can be used by itself to compromise an individual’s identity since these are unique identifiers. medical records from healthcare providers, there is another whole host of customer data pertaining to medical history that also falls into other compliance requirements.

Should Both Types of PII Be Protected?

Although nonsensitive PII presents a much smaller risk of identity theft, when nonsensitive PII is combined with sensitive PII, such information becomes a high risk of identity theft. This is the main reason why both types of personal identifiable information should be protected by businesses and other organizations that possess the personal information of employees, clients, and customers. A data breach not only can leave the individuals information at risk, but leaves your company open to fines and lawsuits.

It’s the role of cybersecurity services to identify what can potentially count as personal identifiable information, or other sensitive data, and create a framework that will protect it. For example, cybersecurity experts should analyze the type of data your business stores to predict what nonsensitive data can be used to increase the likelihood of identity theft. If such information isn’t needed to conduct business than it may be a better policy to not collect it to begin with.

Why Does Personally Identifiable Information (PII) Need Extra Security?

Personal identifiable information is one aspect of data stored by businesses and organizations that requires extra layers of security. One of the main reasons that PII requires extra security is that this information can be used to steal an individual’s identity. Identity theft is a cyber threat that uses stolen sensitive data such as personal information to open accounts for profit, such as new bank or credit card accounts.

Recovering from identity theft is often a very difficult process that can take several years. Not all financial institutions offer recovery options for victims of identity theft, and some victims may need to go through the process of changing their name, social security number, bank accounts, and other major aspects of identifiable information to recover from identity theft. In extreme cases, victims of identity theft may need to file for bankruptcy. This is why businesses need to protect personally identifiable information.

social engineering attacks, information security

General Data Protection Regulation

In addition to the risk of identity theft, personally identifiable information is also subject to certain regulatory bodies. For example, many government organizations have policies that will determine how personal identifiable information is protected and stored online. The goal of government regulations is to protect consumer data to prevent identity theft.

Some government organizations, such as the European Union, have a robust data regulation plan to reduce the risk of identity theft. Although general data protection regulation began in the EU, they have become a global standard for protecting consumer information. Some of these regulations include masking online identification of private IP addresses, protected health information, and letting users know when location data is being collected.

How Can Your Business Protect PII?

When a business possesses personal identifiable information of customers, the business must protect PII and notify consumers when PII has been compromised. Your business can use cybersecurity services to protect PII by creating a cybersecurity framework that will protect personal identifiable information with tools such as predictive analytics, artificial intelligence, secure passwords, two-factor authentication, multi-factor authentication, and other encryption.

How Can Individuals Protect PII?

Individuals should be deeply concerned about protecting PII, the best way to protect personally identifiable financial information online is to use authentication apps, passwords, fingerprint scans, and other security measures to keep information such as passwords, credit card information, online wallets, and login information secure.

It’s important for individuals to be mindful of what information is shared on social media and to destroy important documents before they are discarded. Individuals also need to be aware of potential scams that can collect personal identifiable information. For example, government organizations will never ask for credit card information. It’s also good practice to never give away your social security number on the phone, over email, or through any other unsecured method.

How Else Can Cybersecurity Services Help Your Business?

In addition to protecting PII, businesses also need to be aware of other ways cybersecurity services can enhance the overall security of your business. Not only do businesses need to be concerned about protecting consumer information, but businesses also need to protect employee information from potential data leaks. Some ways cybersecurity services can help include:

Create a Cybersecurity Framework

A cybersecurity framework should be flexible and tailored to the precise needs of your business. An effective cybersecurity framework will manage core security features such as identifying potential risks, protecting information, detecting cyber crime activity, responding to cybersecurity threats, and recovering from data breaches.

When a business has a cybersecurity framework, not only does the business have tools to manage cybersecurity risks, but the business also has a plan for how to respond to risks more quickly. This is particularly important if your business handles sensitive data that is subject to certain data privacy laws.

considered pii cyber security, legal perspective

Manage Digital IDs and User Access

Services that manage cybersecurity can also help your business manage digital IDs and user access to your business’s servers and data. For example, cybersecurity can help businesses simplify how certain data privacy is managed, including revoking permissions when employees are offsite or no longer working in a certain department. By instituting data tracking and access control within an organization, you can mitigate specific risk associated electronic PHI & PII laws while providing a system to ensure employees can access what they need in order to do their work.

Install and Manage Cloud Security Features

Since many companies use cloud services to host data storage, software applications, and other types of data, it’s important to use a cybersecurity service that can manage the security features of cloud applications. The goal of managing cloud security is to protect data stored on the cloud from hacking or other data breaches. Cloud security benefits by using tools such as virtual private networks, two-factor authentication, and firewalls. Many breaches come from phishing attacks which too can be mitigated with a combination of employee education, security policies and IT features install on the corporate network.

Implement Data Security Measures

A cybersecurity service can also help your company implement data security measurement measures. For example, as part of your cybersecurity framework, your business can keep data safe from identity theft and data corruption. Effective data security will include tools such as end-end encryption for transmitting data, encrypting data storage, and using authentication to restrict access to certain data.

Protect Application Security

The security of applications used by your company is also central, particularly applications that store employee and consumer data. For example, payroll applications must be protected with security measures to keep employees secure. Many businesses don’t realize it, but the applications used by your business are one of the areas cybercriminals will target during a data attack.

Upgrade Network Security

Finally, hiring a cybersecurity services can also help your business upgrade the overall security of your network. The network of your business can include the software your business uses and the physical servers that may be stored at your business headquarters. Network security will manage elements such as system access and other digital prints that can be used to identify cyber threats.

Personally identifiable information is sensitive data and one of the main risks associated with cybercriminal activity. When cybercriminals have access to PII, it’s much easier to steal an individual’s identity. Businesses must protect a person’s identity from being stolen online. This includes both consumers and employees by using a robust cybersecurity framework. To learn more about how managed IT support can benefit the cybersecurity of your business, contact us today.

Finding the right managed IT support company for your business.

In the business world, there are a lot of moving parts. And if you’re in charge of a company, it’s your job to make sure everything is running smoothly. That includes the IT department. But what happens when you don’t have an in-house IT team? Or when your team is stretched too thin? That’s where an IT support company comes in. An IT support company can be a lifesaver for businesses of all sizes. But how do you know which one is right for you? In this blog post, we’ll explore some of the things you should look for in an IT support company, so you can make the best decision for your business.

Size of the company

The size of your company is one of the key factors to consider when choosing an IT support company. The larger your company, the more complex your IT needs will be. You’ll need a company that can scale up its services to meet your growing needs.

On the other hand, if you’re a small business, you might not need all the bells and whistles that a larger company offers. A smaller IT support company can be a good fit for your budget and your needs.

Either way, make sure you choose a managed IT support company that can meet your current and future needs.

Type of business

The right IT support company for your business will be one that provides the services you need to keep your business running smoothly. There are many different types of IT support companies, so it’s important to find one that specializes in the type of business you have.

For example, if you own a small business, you’ll want to find an IT support company that specializes in small businesses. They should be able to offer you a range of services, from technical support to data backup and recovery.

If you have a larger business, you’ll need a managed IT support company that can handle more complex issues. They should be able to provide you with enterprise-level support, including server administration and network security.

No matter what size business you have, it’s important to find an IT support company that can meet your specific needs. By finding a company that specializes in your type of business, you can be sure that they’ll be able to provide the best possible service.

Number of employees

The number of employees a company has can be an important factor to consider when trying to find the right IT support company. A company with fewer employees may not have the bandwidth to provide adequate support, while a company with too many employees may be overstretched and unable to provide the level of service you need. The ideal company will have enough employees to meet your needs without being so large that they are unable to give you the attention you deserve.

Geographic location of the business

The geographic location of the business is an important factor to consider when choosing an IT support company. If the company is located in a different country, time zone, or even region, it can be difficult to get support when you need it.

It’s important to choose a company that is close enough to your own business that you can easily get in touch with them when needed. The last thing you want is to have to wait hours or even days for a response from your IT support company.

Make sure to take the time to research the location of the company before making your final decision.

The budget for IT support services

The budget for IT support services can vary depending on the size and needs of your business. However, it is important to find an IT support company that fits within your budget and can provide the services you need. There are a few things to consider when budgeting for IT support services:

-The number of employees who will need support
-The types of services you will need (e.g. help desk, network support, etc.)
-How often you will need support

Once you have a good understanding of your IT support needs, you can begin researching companies that fit within your budget. Be sure to read online reviews and compare pricing before making your final decision.

What to look for in an IT support company

When you’re looking for an IT support company, you want to find one that will be a good fit for your business. Here are some things to look for:

-A company that offers a broad range of services. You want a company that can handle all of your IT needs, from computers and networks to email and website hosting.

-A company with experience in your industry. It’s helpful to find a company that understands the unique challenges you face in your business.

-A company with a proven track record. Look for a company that has been in business for awhile and has happy customers.

-A company that is responsive and easy to work with. You want a company that you can rely on to answer your questions and help solve your problems.

How to find the right IT support company for your business

There are a few key things to keep in mind when searching for the right IT support company for your business. The first is to make sure that the company has experience supporting businesses in your industry. It’s important to find a company that understands the specific challenges and opportunities that come with working in your industry.

The second thing to consider is the size of your business. You’ll want to find an IT support company that has experience working with businesses of a similar size to yours. This way, they’ll be able to better understand your needs and provide tailored solutions.

Finally, you’ll want to make sure that the managed IT support company you choose is a good fit for your culture and values. It’s important to find a company that you can build a relationship with and who shares your commitment to delivering excellent customer service.


When it comes to finding the right IT support company for your business, it’s important to do your research and ask around for recommendations. Once you’ve found a few companies that seem like they would be a good fit, schedule consultations so you can get a better idea of what they offer and how they operate. With the right IT support in place, you’ll be able to focus on running your business without having to worry about technology issues.


IT is

It is unrealistic to expect 1-2 people to have a complete understanding of networking, backup & disaster recovery, compliance, cybersecurity, email monitoring, infrastructure, cloud management, and the list goes on.

Why depend on a few when you can have an entire team for a reasonable price?


Get instant technical support.

93% of tech support calls are answered instantly and 100% of messages get a call back in less than 15 minutes!

Why have someone for only 8 hours a day? Except when they’re off to lunch or working on something else — maybe they’re out of the office for personal reasons. Why chance it?

Experience convenience


How convenient would it be to have a team of technicians support and troubleshoot your network problems without needing to track anybody down?

Your managed IT department is on standby to tend to your every need, monitor and maintain your entire IT infrastructure and provide you peace of mind.

What Is the Difference Between Professional and Managed Services?

As companies grow, they need to invest more in their IT departments. Traditionally, this was accomplished by hiring more IT professionals to increase capacity. However, today, other options exist. Managed IT services, for example, bring a third party into the mix. Just as you might hire out building maintenance, you can also outsource IT to a managed services provider. Is there a real difference between traditional, professional IT services, and managed services? There is, but it’s not what you might expect.

What Is the Difference Between Professional and Managed Services?

Managed IT Services Make Getting Professional IT Support Easy

Ultimately, the biggest difference between the classic approach to IT and the modern managed approach is that managed IT services make it much easier to handle your IT needs. Managed service providers bring together the same professionals that you would like to hire for yourself. Therefore, there’s no drop-off in quality when you choose managed services. You’re getting the very professional support that your company needs. However, managed services simplify everything.

Not only do managed services help your company save time, but they also help you save money. In addition, managed services can handle just about every task that your own IT department could. Consider some of the major differences between the traditional IT model and today’s forward-thinking managed services style of IT:

Pricing Differences

Businesses, especially small ones, need to keep their costs down in order to scale up. However, hiring professional IT staff implies a big hit to your budget. This is why many companies often have managers or tech-savvy employees pulling double duty, working on small IT tasks while taking care of their daily business. If you’ve found yourself fixing a printer instead of closing the next big sale, you need more IT support. But how can you afford it?

Pricing is where managed services stand out when compared to the traditional approach. Consider how the two models impact your company’s finances differently.

Traditional Professional IT

An IT professional costs more than the average employee, especially when they have specialized skills that your company needs. Even hires fresh out of college can command strong salaries in IT. The average salary for a relatively low IT position such as a desktop support analyst is over $75,000! And that’s before we even account for benefits and other expenses related to new hires.

More important positions demand even higher pay rates. Cybersecurity, for example, is something that should be a top priority in your company. Nevertheless, your average network security engineer is pulling in over $115,000 a year. High price tags like these lead companies to ignore cybersecurity, potentially leading to a breach that costs even more. What can you do if you cannot afford to hire professionals outright?  

Managed IT Simplifies Pricing

Instead of paying for expensive professionals to work full-time in your company, managed services deliver the same performance for a fraction of the price. With managed IT, you specify the services you need, and the managed services provider will give you a flat monthly rate for their support. This means you get all the predictability of a full-time salary without the massive expense. But how is it possible for a company to offer IT professionals at much lower rates?  

Your average IT worker at a private business does not have a full agenda every day of the week. If someone is wholly dedicated to tech support, there might even be days when nothing goes wrong and they have little to do, though, of course, there are also times when they’re run ragged and charging you overtime.

Managed service providers turn downtime into productivity by working with multiple companies. When your operations are running smoothly, our professionals are out handling others’ problems. When you have an emergency need, you don’t have to overwork one or two people: multiple professionals in managed services are able to fix it while still working reasonable hours. In the end, everyone wins.

Staffing Differences

The high cost of hiring professional IT workers aside, just attracting the right IT talent to your company can be a real problem. Not only do you have to carefully identify the skills that you need in your new hire, but you have to also go through the entire hiring process. Given today’s labor market, you might not even be able to find qualified professionals in your area. Each time you’re near capacity, you have to repeat this tedious process.

Managed service providers take this weight off your shoulders. You won’t have to worry about hiring IT professionals ever again since they’re already under the roof of your managed services provider. Consider some of the other challenges that companies face when hiring IT professionals and how managed services sidestep these issues.

Hiring IT Professionals Is a Challenge

A couple of decades ago, a single systems administrator and support technician could handle most of your IT needs. However, IT skillsets have become much more diversified in the past decade. Nowadays, you need an expert in cloud computing, a network administrator, data analyst, and IT security managers. You’ll also need a technician or two who can handle minor issues that pop up throughout the work week. Finding people with these specific sets of skills can be a challenge.

Competition for these IT professionals is fierce. Large organizations are often willing and able to open their wallets for qualified IT staff, leaving small businesses to struggle. Managed services, in contrast, flips the script.

Managed Services Give Your Company a Whole IT Department

Instead of looking for the ideal IT team piece by piece, you can get an entire IT department by switching to managed services. Managed service companies hire specialists in a variety of fields. That means you get your network administrator, cloud specialist, cybersecurity expert, and technicians, all with a single monthly payment. When you need support in a specific area, the right expert will go to work. This means your company has a fully staffed IT department at the ready.

It’s much easier for us to hire talented IT professionals. They love working in an environment where they’re entirely surrounded by their peers. Each addition to the team brings even more contacts to help us provide the best service possible to everyone who needs it. The end result is a well-rounded group of IT pros that can support your company across numerous areas.

Skills and Knowledge Differences

Another key difference between the traditional approach and managed services lies in the skills that each group brings to the table. Even if you were able to hire a whole IT department with individual specialists, you might not get the skills you actually need for your company to grow. Who will lead your IT department to make sure they continue to build the skills your company needs for the future?

We’re well aware of the latest trends in IT, and we make sure that our staff stays up to date. In addition, our diverse range of clients helps us provide even better service to you.

Professionals Tend to Lose Their Edge Without Direction

Many IT professionals settle into a specific role, master specific skills, and then they stagnate. Indeed, it’s one of the reasons that many companies have to let go of older IT staff. When IT professionals fail to keep up with the breakneck pace of technological advancement, they can quickly find themselves out of a job. You may be enticed by what appears to be a strong resume only to find your hires lack the skills you were looking for.

Furthermore, your hires might not have much experience in your particular industry. This means you may need to train them on specific skills or programs. Even workers with relevant experience need direction in order to keep their skills sharp. This means you need a forward-thinking CTO, which is yet another expense you might not be able to afford. Managed services solve this problem.

Managed Services Deliver the Latest Essential Skills

Since helping other companies is our business, we have to stay abreast of the latest developments. Our clients are looking into the future to plan their IT expenses, and we have to be ready to provide support for whatever they may need to implement. Our managed services are guided by directors that are constantly looking for ways to work with emerging technologies. Our professionals receive training and are pushed to develop skills in new areas.

In addition, because we work with such a wide variety of clients, our staff has experience in multiple industries. We can bring that experience to your business. Lessons learned from other sectors might lead to useful strategies for you too!

Managed IT Services Provide Everything That Professionals Can

From our perspective, there is no difference between professional IT services and our managed IT services. We hire professionals and hold ourselves to a professional standard. We deliver the level of quality that a company expects from its own internal IT department. But when you look at the difference in price, flexibility, and ease of access, the choice is clear. Managed services are different; they’re better.

Contact Cyber Command to schedule a technology strategy session so that we can customize a plan for your IT needs.